Our client is a leading ICT Solutions provider in East Africa region and has retained a top position in Top 100 mid-size companies listing in Kenya for the last six years consecutively.
They are seeking to recruit a highly talented professional to fill in the following position in their Nairobi office:
Merchandiser
The Merchandiser will ensure flawless execution of store level sales and promotion plans with customer retailers in assigned store.
The store consists of retail IT products.
Principal Accountabilities:
- Assist in making sales at the store by meeting and understanding customer needs, giving advice and guidance on product selection to customers
- Ensure that all products displayed have correct price tags
- Ensure that all products displayed are clean and neat
- Ensure all products are clearly visible to customers
- Handles warranty issues promptly
- Handle customer complaints and deal with customer returns on time
- Ensure that branch orders are met on time
- Communicate daily sales reports on time
- Ensure that products are well stocked at the branch
- Report dead stock/expiries for removal and replacement at the branches
- Undertake stock take every Sunday for key products and sending them to head office for analysis
- Produce sales reports on daily, mid-month and monthly basis
Key Skills and Qualifications
- Diploma/Certificate in Business, Information Technology or related course
- At least 1-year work experience in sales
- Excellent communication skills – be able to communicate effectively within the team as well as with others in the company
- Customer focus – recognize both internal and external customer’s needs and balances available resources and skills to strive to exceed them.
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke by 27th April 2018 clearly stating the subject heading “MERCHANDISER”.
Include your current and expected remuneration, daytime telephone contacts and addresses of three referees.
Only shortlisted candidates will be contacted.