IT Sales Supervisor Job in Nairobi, Kenya

Job Title: Supervisor – IT Sales

Location: Nairobi

Industry: Retail

Salary: 80K – 100K Gross

Our client is a major retailer of text books, stationery, school books, computer and accessories and art supplies with several branches in Nairobi located in all major malls.

They seek to hire a sales supervisor with experience selling laptops, printers, scanners, projectors, etc.

The ideal candidate should have experience managing a team at retail or field levels.

Duties and Responsibilities

  • Participate in the development and Implementation of strategies geared towards increasing sales of products or services.
  • Supervise day to day sales operations of sales team and at the retail shop including stocks management.
  • Answer potential customer questions and follow-up call questions.
  • Ensure retain existing customers by providing prompt customer services.
  • Lead in customer support by understanding customer needs and offer solutions and support
  • Organize and coordinate sales representative’s schedules
  • Build new customer base to maximize sales by researching on potential leads from business directories, web searches, or digital resources
  • Receive sales data from the team and report on all sales leads, closures, etc.
  • Supervise sales representatives and field marketing teams to ensure that all sales targets and goals are achieved
  • Track weekly, monthly, and quarterly performance and sales metrics of the team.

Skills and qualifications required

  • Bachelor’s degree in IT or any other business degree preferred
  • Preferred candidate should be a male candidate with at least 5 years of experience in IT Sales.
  • At least (2) years’ previous experience in a sales supervisory role in an IT Retail shop or any other relevant IT company.
  • Demonstrated and proven ability to achieve sales results and targets.
  • Basic computer skills WITH SUPERIOR Excel SKILLS in tracking and recording sales information, market research data, customer account details, etc.
  • Focused on customer service with good marketing skills
  • Excellent verbal and written communication skills
  • Persuasive and goal-oriented
  • Ability to multitask, prioritize, and manage time efficiently

How to Apply

If you possess the experience and skills we are looking for, kindly send your CV to before 11th April 2018.

Kindly quote the job title on the subject line

Only shortlisted candidates will be contacted.

ICT and Technology, Sales and Marketing
Updated: April 5, 2018 — 3:10 pm