Logistics Company Sales Executive Job in Kenya

Our client, a logistics company in the clearing and forwarding business is seeking to recruit a candidate for the Sales Executive Position.

This position involves 70% sales and 30% relationship management.

Job Description

  • Complete and maintain accurate sales forecasts, data gathering and reports as instructed by the Commercial Manager
  • Conduct Post Commercial sale follow ups and share any relevant information, issues and challenges for action
  • Conduct customer needs, analysis, research of customer requirements
  • Participate in Commercial department meeting and take responsibility for sales improvement initiatives and other assigned action items
  • Conduct regular customer review calls as per customer review procedure and follow up as necessary
  • Getting new clients to support the airfreight business.
  • Assist in customer escalation as per escalation procedure
  • Perform customer routine follow up calls to hit Commercial Department targets.
  • Compile regular Commercial reports
  • Support in Commercial department projects including proposals, tenders and tele sales
  • Identify areas of improvement and enhancement in the commercial department analysis reports assist in creating and implementing solutions
  • Arrive to Commercial meeting on time and prepared
  • Ensure Commercial administration duties are performed accurately and on time
  • Ensure Client Data Variances as reported by the Commercial Manager are followed up in a timely manner in order to pre-empt escalation to the relevant departments
  • Answer all incoming customer calls in a professional and efficient manner.
  • Develop strong relationships with customers and demonstrate how we can add value to their business.
  • Identify potential customer needs/ opportunities to grow our business.
  • Conduct follow up calls on a daily basis to customers who have expressed an interest in our services
  • Respond to customer/ client emails in a professional manner.
  • Set clear and achievable expectations with the Commercial Manager and achieve them.
  • Proactively contribute to the ongoing development of Commercial departmental processes and policies.
  • Actively solicit for all the organizations services opportunities, referring leads as appropriate.
  • Work closely with the internal team members and external Sales team to ensure high customer satisfaction.
  • Manipulate and manage spreadsheets.
  • Strong phone presence and experience dialling dozens of calls per day
  • Perform any other duties assigned by the Commercial Manager
  • Data management experience

Qualifications

  • University graduate with a relevant business qualification
  • Diploma in sales and marketing, freight forwarding, Customer Care, Business development or any other relevant certification
  • At least 2 years’ sales experience within the transport, freight or logistics industries.
  • At least 1-year experience in airfreight sales

Key Competencies

  • Working Knowledge of Microsoft, Word Excel, PowerPoint
  • Excellent Sales skills and interpersonal skills
  • Time management and prioritizing skills
  • Strong written and verbal communication skills
  • Ability to solve complex problems effectively
  • Strong analytical, detail-oriented skills

If you qualify for the above, kindly send your cv to careers@hrmconnection.com on or before 3rd May 2018.

Only shortlisted candidates will be contacted.



Job Summary:
Job Title
Job Category
Job Type
Company / Organization
Approx. Salary
Job Opening Date
Job Expiry Date
Job Details
Job Location
Nairobi

Nairobi, Kenya
N/A

Nairobi County

Kenya

Sales and Marketing

Updated: April 20, 2018 — 7:28 pm
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