Mhasibu Housing Estate Agency Manager Job in Kenya

Mhasibu Housing Company Limited (MHCL) is a wholly owned subsidiary of Mhasibu Sacco Society Ltd and has been ¡n the property business for over 8 years now with major focus on land buying and selling to Sacco members and the general public.

We are seeking to recruit a suitable, self-driven, result oriented and highly qualified individual for the following position:

Estate Agency Manager

Overall Purpose of the Job: To set up and run MHCL’s estate agency and property management division, with the key role of bringing in new business, managing properties, liaising with both regulatory and non-regulatory bodies in promoting MHCL’s interests and goals and to protect the image of the company.

Key Tasks

1. Planning

  • Prepare and Implement annual Mhasibu housing company ltd. plans (budgets) as per board approval.
  • Budget preparation on timely manner for approval by the Landlords.
  • Measure and manage service providers against agreed Service level agreements (SLAs) or key performance Indicators(KPIs)

2. Sales and Marketing

  • Develop and implement marketing strategies for business growth within the real estate agency and property management.
  • Marketing to ensure occupancy of vacant units
  • Marketing of new ventures/properties to be managed as per agreed targets.

3. Agency engagements / Operations

  • Initiate contracts with various clients/landlords or property owners, conducting appraisal while ensuring the authenticity of documents submitted.
  • Renewal of leases in liaison with the Landlords
  • Coordination of service providers and ensuring common service work seamlessly without hitches.
  • Ensuring Utility bills are paid on time to avoid tenancy interruptions.
  • Collection of service charge and availing of accounts on timely manner.
  • Verifying completeness of documents, accuracy of titles deeds and other relevant documents provided by property owners.
  • Oversee follow-ups & recoveries of all non-payments of rent and other service charge fees.
  • Ensure safe custody of all records.

4. Risk Management

  • Ensuring no illegal business operate within the compound and confines of all properties managed by Mhasibu housing company ltd.
  • Coordinating security services with Security Company and liaising with area security team to ensure constant updates on security matters within the area.
  • Effective implementation of properties safety, fire and legislation policies.
  • Ensuring that no illegal transactions are done with clients and protect all properties owned by Mhasibu housing company ltd.

5. Reports

  • Provide periodic performance reports to supervisor & ensure all reports submitted are acted upon
  • Provide relevant reports to the landlord and the company on timely manner.
  • Ensure all operational reports are up to date i.e. Customer/tenants payments, customer in-take register ,customer inquiries and complaints, building rules and regulations etc.

6. Customer Care

  • Manage tenants complains using best practices in the customer relationship management.
  • Ensures all new & existing customers are well trained on Mhasibu housing company ltd products and services.

7. Networking

  • Develop and maintain strong relationship with stakeholders and other actors in the real estate sector in order to tap into opportunities.
  • Representing Mhasibu housing in stakeholders forums within area of operation (in liaison with the Board and Management.)
  • Liaise with real estate agency board, local administration, other leaders and potential customers to ensure growth of Mhasibu housing Company Ltd.

Educational Qualification

  • A Bachelor’s Degree in business management or business related field from a recognized institution;
  • A diploma in Real estate will be an added advantage;
  • MUST be licensed by Estate Agency Board ;
  • A member of relevant professional body;
  • Minimum 5 years relevant experience in real estate;
  • Strong Analytical skills and
  • Proficiency in MS Office suite of package.

Professional Competencies

  • Excellent interpersonal, communication and negotiation skills with ability to network and develop strong business relationships;
  • Excellent planning, organizing, problem solving and analytical skills;
  • Ability to work under pressure & meet strict deadlines;
  • Adaptable, flexible & able to work in hostile environment/ hardship conditions.

How to Apply

Candidates meeting the above requirements are invited to email their application, curriculum vitae, names of the three referees and copies of the certificates & testimonials, clearly indicating their current and expected remuneration to recruitment@mhasibuhousing.co.ke outlining the job title as the subject matter to be received not later than 4th May 2018.

Only shortlisted candidates shall be contacted.

Manual applications will not be accepted.


Business Administration, Engineering and Technical
Updated: April 26, 2018 — 3:59 am