Quality Assurance Executive Job in Kenya

Job Vacancy: Quality Assurance Executive

Roles & Responsibilities

  • In charge of Pre – Dispatch inspection.
  • Analyzing customer complaints
  • Identifies trends and tendencies with respect to lot, product and type of complaint and determines the cause, draft complaints report.
  • Follow up customer complaints
  • Carry out training on products to handlers – shipping, sales, outlets (Agents, Modern Trade, Institutions, etc.)
  • Carrying out market/Customer audits
  • Participating in internal and external audits (suppliers’ audit)
  • Analyzing market (Competitors) samples.
  • Any other duty assigned.


  • BSc or Diploma in Food Science & Technology, Dairy Science or any related Course
  • At least 4 – 6 years’ experience in FMCG in Quality Assurance
  • Experience in dealing with customers – handling complaints, complements and training
  • Fluent in both English and Kiswahili
  • Strong and resilient
  • Ability to work with minimal supervision.

If you meet the above requirements, send your CV to vacancies@jantakenya.com on or before 25th April,2018 clearly indicating ‘ Quality Assurance Executive ’ on the subject line.

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Updated: April 20, 2018 — 8:34 am