Restaurant Supervisor Job in Kisumu, Kenya

We are seeking a detail-oriented, reliable, experienced restaurant supervisor for our client hotel in Kisumu.

In this position, you will play a key role in managing all aspects of our restaurant business.

You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service.

Supervisors will be responsible for maintaining quality and increasing profitability.

Duties and Responsibilities

  • Oversee all front and back of the house restaurant operations
  • Ensure customer satisfaction through promoting excellent service
  • Respond to customer complaints tactfully and professionally
  • Maintain quality control for all food served
  • Analyze staff evaluations and feedback to improve the customer’s experience
  • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
  • Oversee health code compliance and sanitation standards
  • Look for ways to cut waste and decrease operational costs
  • Generate weekly, monthly, and annual reports
  • Train new employees and provide ongoing training for all staff
  • Attend quarterly P&L meetings


  • Bachelor’s degree or Diploma in related field
  • Significant work experience in the hospitality industry and in management
  • Front and back of house experience is a plus
  • Strong working knowledge of food and beverage service
  • Ability to use restaurant management software
  • Strong leadership skills
  • Decisive and critical thinker

Qualified candidates should send their resume to with the subject of your email being “Restaurant Supervisor”.

Only shortlisted candidates will be contacted.

Salary ranges from Kshs. 30,000 – 40,000/-

Hospitality and Food Industry
Updated: April 7, 2018 — 8:37 am