Restaurant Supervisor Job in Kisumu, Kenya

We are seeking a detail-oriented, reliable, experienced restaurant supervisor for our client hotel in Kisumu.

In this position, you will play a key role in managing all aspects of our restaurant business.

You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service.

Supervisors will be responsible for maintaining quality and increasing profitability.

Duties and Responsibilities

  • Oversee all front and back of the house restaurant operations
  • Ensure customer satisfaction through promoting excellent service
  • Respond to customer complaints tactfully and professionally
  • Maintain quality control for all food served
  • Analyze staff evaluations and feedback to improve the customer’s experience
  • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
  • Oversee health code compliance and sanitation standards
  • Look for ways to cut waste and decrease operational costs
  • Generate weekly, monthly, and annual reports
  • Train new employees and provide ongoing training for all staff
  • Attend quarterly P&L meetings

Qualifications

  • Bachelor’s degree or Diploma in related field
  • Significant work experience in the hospitality industry and in management
  • Front and back of house experience is a plus
  • Strong working knowledge of food and beverage service
  • Ability to use restaurant management software
  • Strong leadership skills
  • Decisive and critical thinker

Qualified candidates should send their resume to recruitment@diamondstaffing.co.ke with the subject of your email being “Restaurant Supervisor”.

Only shortlisted candidates will be contacted.

Salary ranges from Kshs. 30,000 – 40,000/-



Job Summary:
Job Title
Job Category
Job Type
Company / Organization
Approx. Salary
Job Opening Date
Job Expiry Date
Job Details
Job Location
Kisumu

N/A

Kisumu County

Kenya

Hospitality and Food Industry

Updated: April 7, 2018 — 8:37 am
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