Sales Supervisor Job in Kenya

Job Vacancy: Sales Supervisor

Job Summary: The Sales Supervisor leads a team to ensure a world class customer service experience to customers. The Sales Supervisor must demonstrate ability to motivate customer service representatives, and proactively identify solutions that address both technical and strategic issues.

Job Description

  • Distribution and territory management by ensuring that all mobile money Agent/Merchant stores and Partner/Retail outlets are visited as per assigned route plan.
  • Merchant recruitment and activation.
  • Delivery of business tools and reconciliation of the same.
  • Supporting Agents/Merchants, partner and retail outlets achieve sales through implementation of in-market sales and promotion programs.
  • Tracking of sales and mobile money float to ensure availability of products and float to consumers always.
  • Training of Agents/Merchants and their staff
  • Consumer training and awareness of company products and services
  • Ensuring branding and compliance standards are maintained across all channels as well as ensuring all company materials are deployed to all outlets as per merchandising standards.


Basic Qualifications:

  • Undergraduate degree or equivalent experience in a related field
  • 5 years’ experience managing customer service teams

Preferred Qualifications:

  • Telecommunications product and service knowledge
  • Experience in managing projects with end-to-end process and business impact.
  • Proficiency with the Microsoft suite of applications: Project, PowerPoint, Excel and Word.

Qualified and interested candidates who meet the requirements should send their applications to

Job Summary:
Job Title
Job Category
Job Type
Company / Organization
Approx. Salary
Job Opening Date
Job Expiry Date
Job Details
Job Location

Nairobi, Kenya

Nairobi County


Sales and Marketing

Updated: April 11, 2018 — 10:48 am
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