Position: Debt Collector
Reports To: General Manager
Factorhouse Kenya Limited is a Micro-Finance firm with its main operations in Kenya.
We are seeking Debt collector to effectively manage the company’s credit / Debt control policy and minimize overdue debtor’s balances.
Duties and Responsibilities
- Ability to regularly follow up all outstanding debts for specific customer accounts with the respective sales staff in liaison to the General Manager.
- To verify facts of all High Risk Accounts before passing a credit note. Ensure that all supporting documentations are duly authorized and factual before follow-up while adhering to Factor House policies and procedures.
- Maintain records of all customers in a file (invoices, credit notes, remittance slips, and any manner of correspondences with the customer) and ensure that the same is filed system and in order for ease of traceability.
- Meeting with debtors to ensure all relevant debts are managed as necessary.
- Handle disputed issues and negotiate to bring payment within the agreed terms.
- Ensure monthly processing deadlines are met as required i.e. preparing accurate periodic credit reports, as required.
- Send out client letters/reminders/emails as may be agreed from time to time.
- CCP and/or Diploma in credit/Debit management a MUST.
- Degree in financial discipline and ACCA/CPA will be added advantage
- Minimum 1 yr Debt Collections experience; knowledge of collections procedure.
- The ideal candidate shall have previous experience dealing with high volume calling and hitting monthly targets.
- Strong attention to detail, goal oriented and a team player with a flexible approach.
- Outgoing and confident personality who is able to operate at all levels.
- Preferably male between the ages of 25 – 40YRS
All those who are qualified and interested in the position are required to send in their cover letter and resume to firstname.lastname@example.org before 31st of May 2018.
Indicate Factor House Debt Collector as the subject to your application.
Accounting and Finance
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