Save the Children Director of Program Development and Quality (PDQ) Job in Juba, South Sudan

Save the Children

International Programs

Job Title: Director of Program Development and Quality (PDQ)

Team / Programme: Senior Management Team, South Sudan

Location: Juba, South Sudan with regular travel to field sites

Grade: 3

Contract Length: Fixed Term

Child Safeguarding: Level 3 – the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; ore because they are responsible for implementing the police checking/vetting process staff.

Role Purpose: As a member of the Senior Leadership Team (SLT) in South Sudan, the Director of Program Development and Quality (PDQ) is responsible for driving the country office program strategy, developing annual plans and reporting on results.

They are also responsible for ensuring development of high quality, evidence based, innovative programs for children, in all contexts, that contribute to Save the Children’s global Breakthroughs: Learn, Survive, Be Protected.

The Director of PDQ ensures that a robust monitoring, evaluation, accountability and learning (MEAL) system is in place, and that reliable data is used for decision-making. One of key aspects of the role is ensuring capacity building, mentoring and coaching of technical specialists in order to support program quality in line with global standards and key performance indicators.

The Director of PDQ supports donor interface and resource development to ensure that the country office strategy can be delivered.

Scope of Role:

Reports to: Country Director

Staff directly reporting to this post: MEAL Specialist, Technical Specialists (may include Education, Health and Nutrition, Child Protection, Child Rights Governance and Child Poverty). Business Development Manager, Partnership Manager, and Advocacy and Campaign Manager may also report to the Director of PDQ.

Role Dimensions: As one of the most senior staff in the Country Office, the Director of Program Development and Quality (PDQ) must demonstrate the qualities of agile leadership.

S/he plays a key role in defining and pursuing the strategic direction for Save the Children’s programs in South Sudan, ensuring the relevance, coherence, safety and impact of our programs for children in all contexts.

This is a challenging role requiring an individual who can work with complexity and multiple tasks at one time. It demands dedication to demonstrating outcomes for children, experience in integrated child rights programming and a highly motivated leader.

S/he has specific oversight for ensuring that programs demonstrate thematic excellence in contributing to Save the Children’s three priority Breakthroughs for children: no child dies from preventable causes before their fifth birthday; all children learn from a quality basic education; and violence against children is no longer tolerated.

The Director of PDQ works with thematic specialists and advisors, and in partnership with the program implementation team, to develop evidence-based strategies, programs and projects, and to spearhead advocacy and campaigning initiatives.

S/he takes a lead in establishing systems for program monitoring, quality improvement, accountability, evaluation and learning, and in ensuring that results are captured, shared and used to inform programs.

The Director leads the Country Office in developing and carrying out its partnership strategy with national NGOs and other strategic partners. As a senior leader in the country office s/he plays a representational role with the government, donors, partners, peer agencies, SC Members and others.

The PDQ Director has the responsibility to build the capacity of, mentor and coach SC teams and individual staff in areas related to PDQ, ensuring the development of a strong national team. S/he leads on resource mobilisation and development of high quality proposals.

Key Areas of Accountability:

Strategy and Planning

  • Monitor and analyse the country context to position SC as the leading organization for children’s issues in all contexts, with child rights at the core of all programming and advocacy work.
  • Lead the SLT to drive forward the Country Strategic Plan (CSP) by coordinating input for the development and review of the CSP across departments.
  • Lead the development/updating of the Child Rights Situation Analysis and ensuring participation and buy-in from all relevant staff, partners and other stakeholders as necessary
  • Provide leadership on development of the Country Annual Plan
  • Coordinate accurate, on-time Country Annual Report of outcomes and impact for children, aligned with the Global Results Framework
  • Facilitate the development and pursuit of thematic and cross-cutting strategic priorities, including gender equality, to guide current and future SC programming and Humanitarian Strategies
  • Support ownership and commitment to the Country Office strategy by all staff and departments through clear communication, regular feedback on progress and engagement of all functions in updates

Ensuring evidence based programme and project design

  • Ensure that the country office has high quality, cost-effective and evidence based multi-sector programs reflecting SC’s global themes, Common Approaches and theory of change
  • Ensure new programmes and projects are built on a strong evidence base resulting from learning, drawing on needs assessments and situational analyses that include participation of children and other stakeholders
  • Manage the needs/requests of SC members, donors and external partners to ensure quality results in programming
  • Lead on and drive the Country Office portfolio funding strategy by working closely with the SLT on donor engagement, establishing a funding vibrant pipeline and working collaboratively with Members to generate new opportunities and write proposals
  • Introduce innovative approaches to secure flexible funding to invest in quality, evidence and learning
  • Work closely with the Director of Operations to ensure program quality standards are established throughout the project cycle and across the portfolio, including operational research to inform program improvements
  • Support the establishment and management of strategic partnerships

Monitoring, Evaluation, Accountability, Learning (MEAL) and Knowledge management

  • Oversee the development of a monitoring system that provides timely and accurate project results by embedding MEAL across programme implementation
  • Ensure on-going, accurate data collection and meaningful analyses with regular dissemination of strategic information to SLT and other relevant staff to drive learning and improve program quality
  • Ensure high quality evaluations are resourced and conducted to demonstrate outcomes and impact
  • Ensure accountability mechanisms for all projects and that identified actions are resolved, with critical issues escalated to senior management
  • Ensure effective collaboration between MEAL staff, Technical Specialists, Technical Advisors and program implementation teams to develop log frames, indicators, implementation plans, quality benchmarks, monitoring and evaluation frameworks and related tools
  • Participate in project kick-offs and close-outs for significant awards to ensure effective strategic direction, establishment of quality standards and dissemination of learning
  • Ensure the research, evaluation and policy work of the country office contributes to generation of evidences for sound decision making and policy influencing within and outside the Country Office and development and implementation of impactful and innovative programmes for children
  • Establish effective program learning and knowledge management systems for the country office support capacity development of MEAL staff, maximizing their role as trainers and facilitators of quality standards in project design, monitoring and evaluation and hold team accountable for development and use of quality benchmarks

Thematic Expertise, capacity building and quality assurance

  • Monitor and advance technical and operational quality of field programmes across all themes and all contexts, including conducting regular field visits to provide feedback on quality benchmarks, solicit inputs for design of new programs and collect ideas for innovation
  • Ensure effective working relationships with SC global and regional technical advisors, procuring technical support as needed to support program and advocacy efforts, including during emergencies.
  • Support capacity development of thematic advisors, maximizing their role as technical support providers to field teams and local project partners
  • Ensure that Technical Specialists engage in larger communities of practice to link with the most relevant and evidence-based approaches and conduct timely and useful review of project reports to support quality reporting for Members and donors
  • Monitor program Key Performance Indicators and take steps to improve the quality programming platform to meet agreed upon standards
  • Engage in relevant national and global networks that support realisation of the CSP

Advocacy and Communications

  • Represent Save the Children and network with government authorities, donors, partners and other stakeholders to promote SC objectives and build relationships to facilitate success of our projects
  • Lead on advocacy initiatives that engage national government, civil society and political leaders, child rights networks and peer agencies with the goal of influencing policy and legislation in the best interests of children
  • Ensure that learning from the field contributes to development and implementation of national programs and advocacy initiatives scaled-up by the government to widen reach
  • Work closely with the Communications team to develop a communications strategy and supporting materials that align with Country Office advocacy and campaigning objectives.
  • Ensure that the Country Office has a basic communications pack for external audiences, including government and donors, and regularly feeds into internal communications mechanisms at the regional and global level

Senior leadership function

  • Provide leadership, strategic vision, coherence and direction to the country program as a member of the Senior Management Team (SMT)
  • Support the development of an organisational culture that reflects SC’s full spectrum mandate and values, promotes accountability and high performance, encourages a cross -team culture of learning, creativity and innovation in a productive work environment, and frees up people to deliver outstanding results for children and excellent service for our members and donors
  • Ensure Country Office complies with the SC Quality Framework Essential Standards and Standard Operating Procedures (SOPS)
  • Interface with Members to effectively execute strategy and build effective donor relationships

Staff Management, Mentorship, and Development

  • Ensure appropriate staffing within Program Development and Quality
  • Ensure that all staff understand and are able to perform their role in full spectrum programming
  • Lead the Program Development and Quality team; define expectations, provide technical support as needed, and evaluate direct reports regularly
  • Ensure the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities for staff
  • Oversee that all technical sector staff proactively build and maintain technical skills and competencies required for leading and/or advising first class programs – both development and emergency programs
  • Manage the performance of all staff in the Program Development and Quality work area through:
  1. Effective use of the Performance Management System including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations;
  2. Coaching, mentoring and other developmental opportunities;
  3. Recognition and rewards for outstanding performance;
  4. Documentation of performance that is less than satisfactory, with appropriate performance improvements/ workplans

Skills And Behaviours


  • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
  • Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved


  • Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
  • Widely shares their personal vision for Save the Children, engages and motivates others
  • Future orientated, thinks strategically


  • Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
  • Values diversity, sees it as a source of competitive strength
  • Approachable, good listener, easy to talk to


  • Develops and encourages new and innovative solutions
  • Willing to take disciplined risks


  • Honest, encourages openness and transparency

Qualifications and Experience

  • Master’s Degree in relevant social science, human rights, development studies, NGO management or equivalent fields
  • A minimum of seven years of progressive senior management and/ or development experience in a corporate or an NGO environment, including experience directing and implementing programs for children
  • Experience in more than one of Save the Children’s thematic sectors: education, child protection, child rights governance, health and nutrition, child poverty, emergencies
  • Basic understanding of advocacy, policy, and government systems in the host country
  • Experience managing teams for resource mobilisation and submitting proposals in excess of US$10 million
  • Credibility to lobby, influence and represent Save the Children at all levels
  • Experience working with high level government agencies and academics on issues related to children
  • Strong skills and proven experience in new program development, project design, and donor proposal design with corporate, foundations and institutional donors
  • Strong skills and proven experience in leading strategic planning, change management and program management processes; also from the knowledge and learning perspective
  • Developing and managing monitoring, evaluation and learning systems
  • Excellent listening, inter-personal, communication and networking skills; and an ability to work with diversified populations
  • Skills such as training, capacity building, coaching, mentorship, problem solving, and understanding of project cycle management and coordination
  • High level of self-awareness and willingness to take criticism as an opportunity for growth and self-development
  • Ability to research, write and represent well, manage time, multi-task and delegate tasks

How to Apply

CLICK HERE to apply online

Applications close on 8th June 2018.

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Juba, South Sudan

Jubek State

South Sudan
Community Development, NGO and UN
Updated: May 28, 2018 — 6:57 am