Amharic Speaking Customer Service Representative Job in Kenya

Our client, a health insurance company is looking for Amharic Speaking Customer Service Representative.

Your Job  

  • You address our clients’ questions with expertise and empathy by e-mail and telephone.  These questions may involve policy content, eligibility, hospital admission procedures, the reimbursement of submitted claims.
  • You organize the in- and outflow of all incoming communication with special attention to the quality of the messages and to the response times.
  • You make sure that hospitals worldwide receive all necessary documents for a plan member’s admission within the best possible terms.
  • All of these tasks are performed in English or Amharic.
  • You may occasionally visit our clients in Ethiopia to be available for members with specific questions and to build up a relationship of trust with the contact persons of the organisations.

Your Profile

  • You have a bachelor or master degree or equal through experience.
  • You have active knowledge of English and Amharic. Knowledge of an extra language is an asset.
  • You are strong in communication.
  • You are service-minded.
  • You work accurately and you do not mind working with tight deadlines.
  • You have a strong sense of responsibility.
  • You can easily handle procedures regarding document verification.
  • You can easily work with several software applications simultaneously (PC, mainframe, multimedia, etc.).
  • You like to work with numbers.
  • You handle confidential information in a discrete manner.
  • You work autonomously but also enjoy working as part of a team.
  • You like to take initiative.

Our Offer

  • A challenging job in an international environment.
  • A permanent contract.
  • An interesting salary and an attractive social plan.

Applications

Interested candidates who fully meet the above requirements should send their applications along with a

detailed CV indicating current and expected salary and their daytime contact and position on the subject to headhunterkenyaltd@gmail.com

Only shortlisted candidates will be contacted.

We do not charge any fees for receiving and reviewing applications or for interviews.

Deadline: 25th June 2018



Job Summary:
Job Title
Job Category
Job Type
Company / Organization
Approx. Salary
Job Opening Date
Job Expiry Date
Job Details
Job Location
Nairobi

Nairobi, Kenya
N/A

Nairobi County

Kenya

Business Administration & Management, Sales and Marketing

Updated: June 8, 2018 — 8:46 am
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