Food and Beverage Supervisor Job in Kenya

We are looking for a professional Food and Beverage Supervisor for a high-end bar and restaurant.

This job entails creativity, particularly in Food and Beverage Service and Restaurant development. It combines planning, shift pattern organization and day-to-day management of activities.

It includes the supervision, development and performance management of restaurant and bar staff. In addition, the F&B Supervisor will oversee the daily inventory, sales analysis, profit optimization and ensures that guests are satisfied with their dining experience.

Responsibilities:

  • Manage and oversee the efficient operation of shifts in the restaurant and the bar.
  • Ensure that the lounge operates efficiently and profitably while maintaining its reputation and character.
  • Coordinates a variety of activities within the restaurant and bar operations.
  • Takes responsibility for the business performance of the restaurant, as well as maintaining high standards of food, service and health and safety.
  • Efficiently administer and action the daily covers, customer report lists, staff rotas, leave forms and other paper work that is required to ensure accurate reports are accessible.
  • Actively be involved in restaurant staff related issues and handle them in a professional manner.
  • Assist the F&B Manager in identifying recruitment needs.
  • Prepare reports at the end of the shift/week, including staff control, food control and sales control and analysis.
  • Plan and coordinate menus.
  • Coordinate the entire operation of the restaurant during scheduled shifts.
  • Manage staff and provide them with feedback.
  • Ensure that all guests are welcomed at the door and seated quickly in a courteous, polite and helpful manner
  • Respond to customer complaints in the absence of the F&B Manager.
  • Meet and greet customers, organize table reservations and advise customers on menu and drinks choice.
  • Understand the opening and closing of tables, preparing of bills for cash and credit payment, moving tables and splitting tables.
  • Supervise bar stock levels.

Qualifications

  • Diploma in Hotel Management / F&B Service
  • At least 5 years of experience in a busy restaurant with high-end service standards, out of which at least 3 years at a management position
  • Ability to perform training and coaching of restaurant staff on regular basis
  • Great communication skills – Ability to deal with customer complaints
  • Ability to create a team spirit among his colleagues
  • Computer literacy – Good presentation skills – Attention to details

Note: CVS TO BE SENT TO office@cloversmtc.com



Job Summary:
Job Title
Job Category
Job Type
Company / Organization
Approx. Salary
Job Opening Date
Job Expiry Date
Job Details
Job Location
Nairobi

Nairobi, Kenya
N/A

Nairobi County

Kenya

Hospitality and Food Industry

Updated: June 24, 2018 — 8:59 am
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