Food and Beverage Supervisor Job in Kenya

We are looking for a professional Food and Beverage Supervisor for a high-end bar and restaurant.

This job entails creativity, particularly in Food and Beverage Service and Restaurant development. It combines planning, shift pattern organization and day-to-day management of activities.

It includes the supervision, development and performance management of restaurant and bar staff. In addition, the F&B Supervisor will oversee the daily inventory, sales analysis, profit optimization and ensures that guests are satisfied with their dining experience.

Responsibilities:

• Manage and oversee the efficient operation of shifts in the restaurant and the bar.
• Ensure that the lounge operates efficiently and profitably while maintaining its reputation and character.
• Coordinates a variety of activities within the restaurant and bar operations.
• Takes responsibility for the business performance of the restaurant, as well as maintaining high standards of food, service and health and safety.
• Efficiently administer and action the daily covers, customer report lists, staff rotas, leave forms and other paper work that is required to ensure accurate reports are accessible.
• Actively be involved in restaurant staff related issues and handle them in a professional manner.
• Assist the F&B Manager in identifying recruitment needs.
• Prepare reports at the end of the shift/week, including staff control, food control and sales control and analysis.
• Plan and coordinate menus.
• Coordinate the entire operation of the restaurant during scheduled shifts.
• Manage staff and provide them with feedback.
• Ensure that all guests are welcomed at the door and seated quickly in a courteous, polite and helpful manner
• Respond to customer complaints in the absence of the F&B Manager.
• Meet and greet customers, organize table reservations and advise customers on menu and drinks choice.
• Understand the opening and closing of tables, preparing of bills for cash and credit payment, moving tables and splitting tables.
• Supervise bar stock levels.

Qualifications

• Diploma in Hotel Management / F&B Service
• At least 5 years of experience in a busy restaurant with high-end service standards, out of which at least 3 years at a management position
• Ability to perform training and coaching of restaurant staff on regular basis
• Great communication skills – Ability to deal with customer complaints
• Ability to create a team spirit among his colleagues
• Computer literacy – Good presentation skills – Attention to details

Note: CVS TO BE SENT TO office@cloversmtc.com