Luxury Serviced Apartments Housekeeping Manager Job in Nairobi, Kenya

Job Title: Housekeeping Manager

Gross Salary: 140K

Location: Nairobi

Our client is fast becoming a lead in luxury living and operate luxury serviced apartments in the Nairobi suburbs.


  • Pay attention to details in all areas such as cleanliness , bedding and laundry standards consistency , furniture and all accessories appearance and integrity.
  • Consistently offers professional, engaging and friendly service
  • Ensuring the highest degree of cleanliness and maintenance in accordance with the resort’s standards, policies and procedures.
  • Effectively and accurately managing departmental expenses of both Housekeeping and Laundry Departments, within budgeted and forecasted guidelines
  • Developing and executing, in conjunction with the Executive Committee, any capital projects related to guest rooms, public areas, and the laundry facility
  • Overseeing all recruitment processes, and developing departmental succession plans
  • Effectively managing all employee relationships within the department
  • Maintaining an environment that promotes the Health, Wellness and Safety of both colleagues and guests
  • Maintaining an active Preventative Maintenance program in conjunction with the Director, Engineering
  • Ensuring high engagement through recognition and removal of identified barriers
  • Overseeing the Housekeeping and Laundry supervisors to maximize leadership synergy
  • Liaising with all Hotel departments as required
  • Actively participating as a member of Hotel committees as required
  • Ensuring existing environmental initiatives are adhered to, and new and innovative environmental opportunities are implemented
  • Acquaintance with third party suppliers relationship  e.g. follow up on laundry movements, maintenance issues.
  • Ensure compliance with inventory take for each asset available in each apartments.
  • Other duties as assigned


  • University degree or equivalent training in Hotel Management preferred
  • Previous leadership experience, at least 5 years in a 5 star establishment
  • Excellent computer skills
  • Strong organizational and administration skills
  • Excellent communication skills, both written and verbal
  • Ability to work in a fast paced, diverse environment
  • Proven leadership, developer and delegation skills with an ability to lead employees to achieve the departmental goals
  • Excellent problem solver and decision maker
  • International professional experience is a plus but not essential.
  • Outstanding presentation, and verbal communication .
  • PMS  literacy is essential, preferably Fidelio compliant
  • Excellent communication skills with all key players, external and internal.

How to Apply:

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Housekeeping Manager ) to before 27th June 2018.


Job Summary:
Job Title
Job Category
Job Type
Company / Organization
Approx. Salary
Job Opening Date
Job Expiry Date
Job Details
Job Location

Nairobi, Kenya

Nairobi County

Hospitality and Food Industry
Updated: June 23, 2018 — 9:24 am