Telkom Key Account Manager Job in Nairobi Kenya

Telkom Kenya

Vacant Position: Key Account Manager

Region: Nairobi

Reporting to: Head of Carrier Sales

Band: 3

Department: Carrier Services

Role Purpose: Reporting to the Head of Carrier Sales, the job holder will be required to develop and nurture relationships with new and existing customers to increase market presence and sales within the Carrier Service industry.

In addition he/she should ensure that all the aspects impacting the customer accounts are well managed and eliminate any barriers in achievement of sales targets.

Key Duties and Responsibilities

  • Build and maintain relationships with customers. Conduct joint customer meetings to drive volumes and profitability.
  • Develop business plan, lead the sales pitch and negotiate the contractual agreements based on the set guidelines
  • Conduct analysis of customers and sales metrics, costs and categories to inform business decisions
  • Effectively manage own customer account and ensure timely problem solving
  • Ensure the accuracy of the first bill as per the signed agreement
  • Develop and recommend business plans in conjunction with customers to drive business growth
  • Act as the key interface between the customer and all relevant divisions for on boarding and ongoing interactions
  • Continuously ensure alignment with marketing, branding and communications procedures
  • Monitor the profitability for customers and propose the appropriate plans
  • Ensure a thorough understanding of the Telkom products and services, policies and procedures to ensure a consistent delivery of sales and sales message to all customers

Academic / Professional Qualifications:

  • Relevant Business degree in Sales, Marketing, Economics or any other relevant field.
  • 5-6 years’ experience in Marketing Management, Sales Management & Relationship management

Professional Skills:

  • Strong Leadership, Internal & External Stakeholder Management Skills
  • Excellent in communication, presentation, business reporting, competitive proposal writing and negotiation skills
  • Ability to project a strong, positive image of him/herself and the Company
  • Strong Organizational & Planning Skills
  • Strong financial skills by understanding the costs to serve and its impact on the Profit & Loss (P&L).

This position is opened to Kenyan citizens only.

If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.

Application should be sent by 26th June 2018, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees.

Apply through and quote the job title in the subject field.

Only shortlisted candidates will be contacted.

Job Summary:
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Nairobi, Kenya

Nairobi County

Sales and Marketing
Updated: June 15, 2018 — 7:29 am