Merchandiser (IT Products) Job in Nairobi, Kenya

Our client is a leading ICT Solutions provider in East Africa region and has retained a top position in Top 100 mid-size companies listing in Kenya for the last six years consecutively.

They are seeking to recruit a highly talented professional to fill in the following position in their Nairobi office:


The Merchandiser will ensure flawless execution of store level sales and promotion plans with customer retailers in assigned store. The store consists of retail IT products.

Principal Accountabilities:

  • Assist in making sales at the store by meeting and understanding customer needs, giving advice and guidance on product selection to customers
  • Ensure that all products displayed have correct price tags
  • Ensure that all products displayed are clean and neat
  • Ensure all products are clearly visible to customers
  • Handles warranty issues promptly
  • Handle customer complaints and deal with customer returns on time
  • Ensure that branch orders are met on time
  • Communicate daily sales reports on time
  • Ensure that products are well stocked at the branch
  • Report dead stock/expiries for removal and replacement at the branches
  • Undertake stock take every Sunday for key products and sending them to head office for analysis
  • Ensure that all items displayed have good security measure
  • Report damages on time
  • Produce sales reports on daily, mid-month and monthly basis

Key Skills and Qualifications:

  • Diploma or Certificate in Business related course
  • Minimum of 1-year work experience
  • Customer focus – recognize both internal and external customer’s needs and balances available resources and skills to strive to exceed them.
  • Problem solving skills – be able to break down problems into their essential elements, stay focused on the issue, formulate and assess alternatives

Interested candidates are requested to forward their updated CVs to by 1st August 2018 clearly stating the subject heading “MERCHANDISER”.

Only shortlisted candidates will be contacted.


Job Summary:
Job Title
Job Category
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Company / Organization
Approx. Salary
Job Opening Date
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Job Details
Job Location

Nairobi, Kenya

Nairobi County


Sales and Marketing

Updated: July 18, 2018 — 5:29 pm
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