Betin Business Acquisition Team Leader Job in Kenya (55K)

Betin

Job Vacancy: Business Acquisition Team Leader

Location: Head Quarters but with possible travels

Salary: 50,000 – 55,000 KES

Contract duration: 6 months (Renewable Based on performance)

Probation period: 3 months

Responsibilities:

• Provide leadership to Business Acquisition Executive on first level contact for Agents’ applications.
• Ensure to have clear understanding of all Betin products and platforms, Betin Agent Business Model and Commission structure
• Clear understanding of what is required from the Agents as initial investment and requirements and oversee the process
• Oversee help desk procedures and services.
• Guide executives on agents’ applications, incoming calls and call backs ensuring that they provide all necessary information to qualify for a visit.
• Spearhead the process in liaising with the Agent Recruitment Officers by sharing all complete and incomplete applications.
• Support Agent Recruitment Officers by taking them through the business presentation walk-in Agents.
• Resolve escalated queries to the next level of support.
• Ensure the executives provide excellent customer service and exceed agents’ expectations.
• Ensure proper recording, documentation and closure of applications.
• Report to senior manager accurately and according to provided guidelines.
• Recommended procedure modifications or improvements.
• Be actively involved in the recruitment and training of new team members.
• Coach and lead all new executives and ensure they have a clear understanding of the team’s and individual objectives.
• Monitor all executives performances through an official appraisal process.
• Deal with underperformances through the support of our HR department.
• To maintain confidentiality at all times in accordance with company policy, data protection and privacy legislation.
• Perform any other duty that may be assigned from time to time.

KNOWLEDGE, SKILL SET & QUALIFICATIONS:

• Proven working experience working as a team leader
• Excellent people and sales skills and ability to work with people from diverse backgrounds.
• Diploma / bachelor’s Degree in sales & Marketing or relevant field
• Must have clear understanding of online gaming products and platforms; gaming bonuses and promotions.
• Excellent verbal, written and interpersonal communication skills.
• Excellent organization skills.
• Ability to multitask and successfully operate in a fast paced, team environment.
• Must adapt well to change and successfully set and adjust priorities as needed.
• Must be proficient with Microsoft Office (intermediate Word, basic Excel).

Interested Candidates to apply to jobs@betin.co.ke quoting the position as the subject by Monday 3rd September 2018.