Design Agency Account Executive Job in Kenya

Our client is a design agency based in Nairobi.

For the last 10 years they have been delivering creative solutions in the areas of creative design, print and branding that help brands grow and communicate more effectively.

They desire to recruit a result oriented Account Executive who will serve as the primary business contact for their clients and will be responsible for client satisfaction.

The Executive is expected to consistently provide excellent customer service to their accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, s/he will build relationships with clients to encourage new and repeat business opportunities.

Key Responsibilities and Tasks

S/he will be tasked with the following:

Maintain client relationships by:

  • Expanding and maintaining the relationships with current clients
  • Establish lasting relationships with new accounts
  • Be aware and in pursuit of opportunities for account growth and new business, involving the Account Director/Creative Director.
  • Liaise with, and act as the link between, the client and design agency by maintaining regular contact with both, ensuring that communication flows effectively.
  • Manage aggressive pitching on contracts to try to win new business for the agency
  • Present the quote and creative work to clients for approval or modification.
  • Approve invoices from Admin, and is responsible for payment collections.
  • Write client reports: Reports to the Account Director/Creative Director, providing regular input on all account activity, including status and call reports on a weekly basis.
  • Any other additional responsibilities that may arise.


Education and Knowledge

  • Hold a University degree
  • Holder of a valid driving license (optional)


  • Prior working experience in related field for at least 2 years.

Skills and Abilities

  • Outstanding verbal and written communication skills
  • Great attitude and positive mentality, be a fast learner and be highly motivated
  • Excellent organisational skills and be a team player
  • A sense of responsibility and an ability to take the initiative
  • High degree of attention to detail
  • The ability to work with tight deadlines and under pressure
  • Loyalty and sense of confidentiality
  • High level of integrity and honesty
  • Proficiency in MS Office

Qualified and interested applicants to send their application and detailed CV, indicating current and expected remuneration to, explicitly indicating the position in the email subject line, by 04th September 2018

Only short-listed candidates shall be contacted.

Job Summary:
Job Title
Job Category
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Company / Organization
Approx. Salary
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Job Details
Job Location

Nairobi, Kenya

Nairobi County

Sales and Marketing
Updated: August 31, 2018 — 2:34 am