IT Projects Officer (Planning, Resourcing and Reporting) Job in Kenya

Job Title: IT Projects Officer – Planning, Resourcing and Reporting

Reporting To: IT Reporting Manager

Direct Reports: None

Tenure: Contractual

Role Purpose: Planning, tracking and reporting on IT resources, projects and performance.

Key accountabilities and decision ownership:

  • Develop and maintain the resource management plan by identifying resource requirements and obtaining commitments from internal, external, and procured sources to complete all project activities.
  • Maintain project time estimates in order to determine and define project baseline, schedule.
  • Develop a formal and comprehensive resourcing dashboard showing project progress against resource utilization.
  • Manage project progress by obtaining data from various sources as project managers, business units, project data repositories, and delivery & engagement managers.
  • Onboarding and release of project resources by following appropriate organizational procedures in order to optimize resource utilization.
  • Collaborate with the project teams and management to report on projects, performance and resources utilization with periodic reports
  • Manage any relevant team and departmental reporting requirements on operations, planning and products delivery.
  • Participate in performance management of human resources and evaluation to delivery objectives
  • Self-Driven individual with proactivity in responsible execution.

Business Competencies

Working with Others

  • Identifies people’s needs, interests and motives to be able to place them in the right projects for better resource and skill utilization.
  • Pro-actively adapts own style and approach to build rapport, and work with others more effectively
  • Builds and maintains strong relationships and networks

Operational Excellence

  • Targets effort and resources on high-value, high impact activity
  • Focuses on achieving maximum performance and driving continuous improvement
  • Thinks about processes and problems cross-functionally and end-to-end
  • Uses knowledge of people, technology, process, systems and policy to solve problems

Creativity and Innovation

  • Finds creative ways to exploit opportunities and solve problems
  • Takes risks and pushes what is possible
  • Experiments with unorthodox approaches

Business Know How

  • Uses data and research to make decisions that are competitively and financially robust
  • Balances current and future needs
  • Thinks and acts like an owner of the business
  • Acts in line with legal, regulatory, professional and ethical standards

Working with Change

  • Responds flexibly to changing situations
  • Manages the business and people aspects of change to drive performance

Project and Program Management

  • Schedules activity and identifies resource needs, dependencies and synergies
  • Evaluates progress, mitigates risks and addresses issues

Functional Competencies:

Working With Partners

  • Work closely with PMO office on resource and project planning.
  • Work closely with Delivery and Engagement managers on resource and project planning
  • Monitors operational performance using tools, systems and working with consultants on site

Education & Experience:

  • Bachelor in Management, Computer Science, IT or Project Management.
  • Certificate in project planning/project management expertise or PRINCE 2 or PMP will be an added advantage.
  • 3 years’ experience as an IT analyst and|or project management in a busy IT environment
  • Planning and organization – Perfectionist.
  • Experience as a projects team member in a large project preferably an IT project.
  • A good understanding of managing projects in a changing business environment.
  • Experience in providing administrative and project support.

Key performance indicators:

100% adherence to the following:

  • Management of record of all 200+ departmental projects and detailed status
  • Management of people resourcing of 200+ team members
  • Management of resources distribution across delivery streams as relates to the business.
  • Production of statistical reporting on projects, resources involved, resource workload, project KPIs
  • Tracking of team performance KPIs on operations, planning and products delivery.
  • Management of Skillset per resource compared their project output from quality and speed prospective
  • Production and documentation of resource requirements.
  • Production of project staffing management plans and organization charts.
  • Assignment of roles and responsibility assignments for staff- resource matrix.
  • Pipeline and capacity management.
  • Sharing dash boards weekly showing our progress against project delivery and resource utilization
  • Timely identification of resourcing gaps and provide mitigation.
  • Table creative modelling techniques for perspectives view on departmental status and projections for performance optimization
  • Delivery of performance and development reviews against each staff and recommending data acquisition techniques.

How to Apply

Email your application to

Deadline: 28th August 2018.

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ICT and Technology, Project Management
Updated: August 25, 2018 — 8:45 am