NRC Information Counselling & Legal Assistance (ICLA) Consultant Vacancy in Tanzania

Norwegian Refugee Council

Job Title: Information Counselling & Legal Assistance (ICLA) Consultant – Tanzania


DUTY STATION: Kibondo, Tanzania (with internal travel to refugee camps & Dar Es Salaam and possible regional travel to Nairobi, Kenya)

REPORTING TO: NRC Area Manager, Tanzania

Ref. nr.: 3896150526


BACKGROUND: The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organisation providing assistance, protection and durable solutions to refugees and internally displaced persons worldwide.

As of May 2018 Tanzania hosted close to 350,000 registered refugees and asylum seekers with the vast majority (88%) living in formal camps and only a small number residing in villages and urban areas (6%).

The majority of registered refugees in country are from Burundi (76%) with the other major refugee population from the Democratic Republic of Congo (DRC). Between 2015 and 2017 there were influxes of refugees from Burundi (236,000) and to a lesser extent from DRC (16,000).

In 2017 there was renewed attention on voluntary repatriation following a meeting of the Ministerial Tripartite Commission resulting in a joint communique and between September 2017 and June 2018 more than 34,000 Burundian refugees were assisted to return.

Against a backdrop of protracted refugee crisis and challenges with the preservation of the asylum space, Tanzania, previously a roll out (pilot) country for the Comprehensive Refugee Response Framework (CRRF), officially withdrew from implementation in January 2018.

In Tanzania NRC currently works in the three main refugee camps of Nyarugusu, Nduta and Mtendeli in north-western Tanzania with an area office in Kibondo. The overall objective of the Tanzania programme is “to reach more displacement-affected communities with relevant, timely humanitarian assistance and protection, and support them in finding durable solutions”.

In Tanzania NRC is currently implementing programmes in the camp management, education, shelter and WASH sectors and is focused on both scaling up our response and integrated programming in additional refugee hosting areas.

In the second half of 2018 NRC is also exploring options for the start up of Information, Counselling and Legal Assistance (ICLA) programme in Tanzania identified as a strategic priority for the Country Office.

NRC is seeking an experienced consultant to support conducting ICLA assessments, stakeholder engagement and programme strategy development in relation to possibilities for ICLA implementation and to support the start up of pilot activities.


The overall objective of the consultancy is to support the effective and sustainable start up of ICLA activities in Tanzania. The consultant will be responsible for supporting the Country Office in the following key areas:

Contextualising NRC’s global ICLA assessment tools to the Tanzania context and conducting a literature review followed by an depth field assessment on ICLA thematic areas in Tanzania with a focus on both refugee camps and urban refugee settings.

The methodology for the ICLA assessment will be agreed with the consultant but should include a literature review, quantitative data gathered through household level assessment and qualitative data gathered through focus group discussions, key informant interviews and observation.

With the support of the Area Manager, Area Programme Manager and ICLA Specialist undertake strategic stakeholder engagement in relation to the start up of ICLA activities including consultations and stakeholder engagement forums with Tanzania national and local authorities, UNHCR, international and local partners and refugee and host communities.

Contributing to the development of the ICLA core competency strategy for 2019 – 2020 with a focus on both standalone and integrated programming with other core competencies.

Supporting the ICLA Specialist and Regional ICLA Advisor on the induction and capacity building of NRC staff on ICLA thematic areas and ways of working
Supporting the Area Manager and Area Programme Manager with the piloting of ICLA activities in existing refugee camps where NRC is working based on the outcomes of the assessment and opportunities for ICLA programming identified through coordination with relevant stakeholders.

This would include conducting a baseline assessment into any applicable areas for ICLA activities such as voluntary repatriation process.


The key deliverables for the consultancy include:

  • An in-depth ICLA Tanzania ICLA assessment report including both quantitative and qualitative data gathering from assessment, research and stakeholder engagement. The report should include both an overview of the applicable legal framework and context, key findings and analysis from the field assessment as well as a conclusion and series of recommendations for ICLA programme options.
  • An ICLA baseline assessment report into planned areas of intervention such as the voluntary repatriation process.
  • A first draft of a revised ICLA Tanzania core competency strategy (narrative and macro log frame) based on NRC’s templates focused on both standalone and integrated programme design.
  • Presentation to the NRC Tanzania Country Director, Area Manager, Area Programme Manager, Programme Unit and ICLA Specialist of the findings of the assessment and opportunities for ICLA programming in Tanzania.
  • Supporting the delivery of one week capacity building training of ICLA staff (national and refugee) in Tanzania with the ICLA Specialist.
  • An end of consultancy report outlining works completed against progress plan and broad conclusions, recommendations and identified next steps out of the consultancy.
  • All outputs submitted will be provided in draft for approval of NRC with comments addressed before a final version is submitted. A work plan with key milestones will be agreed with the consultant in the first week of the consultancy and will be the basis for performance management.


NRC anticipates bringing on board a full time consultant between September – November 2018 (maximum 3 months). The consultant with be based in Kibondo and accommodation will be provided at NRC’s guesthouse.

The consultant will conduct frequent missions to refugee camps in north-western Tanzania and will likely travel to Dar Es Salaam and other locations in Tanzania to explore options for ICLA programming and engage stakeholders. All travel, accommodation and per diems (at NRC standard rates) when traveling outside of Kibondo will be covered by NRC during the consultancy.

NRC will also pay for one return travel from the home country of the consultant to Tanzania at the start and end of assignment. The consultant is responsible for their own insurance and any applicable taxation.


The following payment schedule will be applied to the consultancy:

10% upon signing of the contract and agreement on the work plan submitted by the consultant.

Thereafter 30% payment at the end of each applicable month of work upon the basis of an invoice submitted by the consultant detailing works completed against the work plan.


  • Master’s degree in law, social sciences or a related field.
  • Minimum of 8 years of progressively increasing management responsibilities in complex refugee/IDP programs or related social services programs of similar scope.
  • Prior experience in assessments, start up and protection programmes. Prior experience with NRC and ICLA core competency highly desirable.
  • Demonstrated ability to develop and conduct assessments, produce high quality analysis and in programme design.
  • Excellent communication and drafting skills.
  • Fluency in English is required.


The consultant will be responsible for completing online UN basic and advanced security in the field and will sign NRC’s Code of Conduct and follow NRC’s security procedures in field locations.

The consultant will also follow NRC’s Child Safeguarding Policy. In addition, all participants in any study or other interaction will be fully informed about the nature and purpose of the interaction and their requested involvement. Informed consent must be obtained for any photographs, audio or video recordings, etc., in accordance with NRC’s policy on consent.

Reports should be submitted in Microsoft Word format, in UK English. The report should be written according to NRC’s Style Guide. This will be supplied to the consultant.

All text should be unformatted. Graphs or other graphical devices should be editable (i.e. not pictures). All references must be cited according to convention, and detailed in a bibliography, using the Harvard system as set out in the UNESCO Style Manual.

All verbatim quotations must appear in quotation marks, and must not be of excessive length. All data collected under the consultancy must be submitted with the deliverables, in a widely recognised format such as Microsoft Excel.

Everything submitted to NRC must be the original work of the consultants. Any plagiarism in any form, or any other breach of intellectual property rights, will automatically disqualify the consultant from receiving any further payments under the contract by NRC, and NRC will seek to recover any payments already made. NRC retains the rights to all research and outputs created under this consultancy.

The consultants must therefore ensure that they have possession of any materials provided to NRC as a part of the deliverable.

NRC will be free to reproduce the materials at will and to grant reproduction rights.

How to Apply

To apply, please visit: then go to vacancies to send individual CV’s.

Search criteria:

  • Location: Tanzania
  • Industry: Legal
  • Special field: Information, Counselling & Legal Assistance
  • Role: Consultant

Please send the following supporting documents to the email below.

Bids must include the following and should be submitted to the email below:

  • A 2 page (max) technical and financial proposal including a provisional work plan, consultancy budget. Please take note of the information included in the consultancy of travel, accommodation, per diem and transport costs that will be covered by NRC.
  • Samples of previous work, references and/or testimonies.

Submit completed bids to

Deadline for application: 22/08/2018

Community Development, Legal and Corporate Affairs, NGO and UN
Updated: August 19, 2018 — 1:50 pm