Our Client a leading mall seeks to recruit a Retail Facilities Manager who will oversee planning, coordination and implementation of all property management activities.
Location: Runda, Nairobi
Responsibilities
- Daily Management, supervision and communication with building supervisors, maintenance and security teams to ensure premises are always operating insatiable and safe conditions
- Enforce terms of rental agreements and ensures compliance with relevant laws and regulations
- Schedule property viewings and organize marketing efforts in order to maximize occupancy of premises under management
- Manage relationships with suppliers, vendors and partners and provide regular recommendations and advice to management to optimize operations
- Responsible for timely rent collection and proper reporting to ensure arrears and bad debts are minimized
- Accomplish financial goals and report periodically on financial performance
- Interact and communicate regularly with tenants to resolve any queries in a timely and satisfactory manner
- Assist in drafting and implementing procedures, processes and controls in conjunction with staff under supervision and other departments
- Train, manage, supervise and evaluate staff including building supervisors, maintenance and security personnel
- Responsible for compliance with all regulatory requirements including: fire safety, construction permits, certificate of occupation, business permits and timely land rates and rents
- Direct and control all personnel and resources to ensure properties are properly maintained and management company objectives are met
- Carry out regular weekly detailed routine property inspections of each property in conjunction with other departments and review maintenance and security issues, safety processes and other operational issues
- Update and organize all information relating to properties and tenants including building plans, regulatory certificates, statutory documents and tenancy agreements
- Maintain an updated database of suppliers, authorized contractors and service providers
- Draft and present weekly, monthly and quarterly reports for management including reporting on tenancy matters, maintenance, repairs, security and other suggested improvements
- Be able to optimize efficient operations
Requirements
- Degree in Business Management/Land Economics or any relevant field
- 5-10 years of experience in Property Management
- Fully understanding property management and its financial aspects
- Proficient in the use of IT skills in reporting
- In depth knowledge of all rules and regulations surrounding property management
- Competency in MS Office and relevant databases and software
- Customer focus and bottom line orientation
- Interpersonal savvy with strong communication and presentation skills
- Well organized with excellent time management skills
- Experience managing a shopping mall would be an advantage
How to Apply
Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: jobs1@hcsafrica.com with Retail Facilities Manager on the Subject line