Educational Institution ICT Officer Job in Nairobi, Kenya (45K)

Job Title: ICT Officer

Industry: Education

Location: Nairobi

Gross Salary: 45,000

Our client is a privately owned and managed mid-level educational institution in Kenya.

They are seeking to hire a ICT Officer who will be tasked with technical Support of the Institution’s Management System issues and additional development of the system modules where required.


  • Assisting with utilization of packages, software package applications or programs.
  • Identifying, reviewing, installation, upgrading and recommending software and equipment to meet user need
  • Writing updates and manuals for applications/programs; distributes or arranges distribution of system documentation
  • Reviewing user manuals and computer listings to debug programs, interpret abnormal terminations or other inoperable situations and resolve problems
  • Supporting and advising on downtime procedures and business continuity to ensure that they are adopted successfully in their allocated local work area;
  • Creating test plans, test data sets and automated testing to ensure all components of the system meet specifications and Analyze code for problem resolution and performance optimizations;
  • Logging and tracking all system and process issues and incidents using formal documentation; and Providing technical support and training new users in the use of system/ICT facilities and systems;
  • Servicing and maintenance of all the Information Communication Technology equipment;
  • Maintenance of equipment and trouble shooting
  • Writing and testing computer programmes according to instructions and specifications prepared by a senior and experienced officer


  • Must have a Diploma or Bachelor’s degree in Business Information Technology, Information Communication Technology or equivalent qualification from a recognized institution.
  • Knowledge of Microsoft Navision, experience working with Navision is an added advantage
  • Certification in Microsoft Dynamics Navision or CRM is an added advantage
  • At least 2- 3 years of experience in SQL and Data base management.
  • System deployment and fine tuning skills.
  • Technologically savvy.

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (ICT Officer) to before 14th September 2018.

Kindly indicate current/last salary on your CV.

ICT and Technology
Updated: September 10, 2018 — 6:25 am