Garden Restaurant Supervisor Job in Thika, Kenya (23K)

Our client in the hotel industry is seeking to recruit a Garden Restaurant Supervisor to join their dedicated team in Thika.

Salary: Kshs 23,000


  • Create a sense of welcome and personalized service excellence for our guests
  • Display an active presence in our dining rooms and public areas, interacting with guests and colleagues
  • Effectively manage the systems in place to deliver superior service
  • Monitor resources, ensuring the tools are available to deliver services that meet and exceed guest expectations
  • Ensure appropriate performance management of colleagues in accordance with Fairmont standards, policies and procedures
  • Seek out new ways to enhance service and increase profits through effective and innovative promotions and marketing opportunities
  • Maintain a constructive, harmonious and communicative working relationship with all supporting departments
  • Champion the ongoing professional development, and work satisfaction of all colleagues
  • Ensure financial reporting is maintained and accurate
  • Monitor and manage labour costs and expenses daily, with a focus on meeting and improving financial targets
  • Ensure a clean and safe working environment, consistently promoting colleague health and safety
  • Promote and develop a culture of environmental awareness and responsibility
  • Ensure that the outlet maintains a first class, positive visual impact including ambience, cleanliness, decor and service flow
  • Set a positive example for Food & Beverage colleagues through exemplary dress, grooming and self-discipline and monitor colleague performance in these areas
  • Inspect menus, cutlery, linen, china, and glassware & equipment/tools on a regular basis ensuring they are clean, well maintained and consistent


  • At least 3 years proven experience at supervisory level.
  • Proven track record of positive people skills and team leader abilities
  • Must possess excellent communications and presentation skills
  • Strong organizational and administrative skills
  • Energetic, enthusiastic, self-motivated and a definite team player
  • At least a diploma in a hospitality related course
  • Human resource management skills
  • Exemplary customer service skills
  • Pleasant personality
  • Ability to train others
  • Flexibility (duties and shifts)

If you meet the above qualifications kindly send your CV to to reach us on or before 15th October 2018 clearly indicating Garden Restaurant Supervisor on the subject line.

Job Summary:
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Approx. Salary
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Job Location

Thika, Kenya

Kiambu County

Hospitality and Food Industry
Updated: October 9, 2018 — 6:32 pm