Vacant Position: IT Assistant
Location: Nairobi
Nature of work: Full time
Salary Range: 30K – 40K
Duties and Responsibilities:
- Keep up to date with Knowledge and trends on IT Security and Administration
- Monitoring and maintenance of the Company servers and network.
- Installation and setup of new computers within the office and also in outlet shops
- Support the office network, printers and computers
- System support to all persons using the system.
- Training to call center agents, shops agents etc.
- Sending of SMS as applied for by all departments.
- Monitoring and support of the network both VPN links and internet link
- Updating of the website on a whenever asked to do so.
- Inspection and monitoring of the Server room as well as the VPNs all over the country.
- In charge of Call Center computers (hardware and software).
- Call Center Support
- Compiling everyday Call Center Reports
- And any other work given by the supervisor/management
- Perform user support to local users
- Manage Windows and Linux Servers
- Perform backups and data transfer activities
Required Skills:
- Basic network troubleshooting skills
- Master Cisco equipment knowledge and configuration.
- Master Windows/Linux Common system architecture, know how to install OS in Windows
- Understand MYSQL, Oracle or other common database configuration and management, proficient in SQL language
- Understand the Linux/Unix operating system
- Can work carefully, meticulously and with dedication, can work under high pressure and in a shift system
- Should be honest and of high integrity
- Good communications with others.
- Knowledge in computer hardware maintenance and assembly
- Knowledge in current IT security trends and remediation
- Work positive, Think positive, willing to learn more, willing to work under pressure.
- Should be ready to work night shifts and weekends.
Minimum Qualifications
- Degree in Computer Science/IT from a recognized university or Equivalent
- College Diploma in Information Technology or a related discipline is required
How to apply
If qualified send CV indicating your skills, qualifications and experience to jobs@britesmanagement.com
Only the shortlisted candidates will be contacted.