Front Desk Assistant Job in Kenya


Job Brief: We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.


  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls, screen and redirect them or taking messages.
  • Receive letters, packages etc. and distribute them.
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies (stationery, toiletries and kitchen items) and place orders when necessary.
  • Keep updated records and files.
  • Take up other duties as assigned (travel arrangements, schedules etc.)
  • Represent the company in a modest and professional manner.
  • Assist in undertaking research for the sales team.
  • Issue Timely reports to the H.O.D as required.
  • Perform duties to a high professional and ethical standard
  • Assist the sales team in preparing for events.
  • Assist with client hosting and tour of the show apartment.
  • Assist in preparing documents such as presentations, purchase agreements and other relevant documents involved in the sale of our properties.
  • Arrange meetings for the team and management when required to.
  • Perform any other duties as may be assigned by management from time to time


  • At least 3 years’ relevant experience in a corporate setup.
  • A bachelor’s degree in business administration or a relevant field.
  • Secretarial Studies are an added advantage.
  • Experience in the Real estate or sales industry highly desirable.
  • Strong communication and interpersonal skills.
  • Articulate, well groomed, confident with excellent presentation skills.
  • Ability to perform duties with minimal supervision.
  • Outgoing, confident and high integrity individual.
  • Excellent knowledge of MS Office (especially Excel and Word).
  • Familiarity with operation of office machines.
  • Knowledge of office management and basic book keeping.
  • Proficient in English (oral and written).
  • Good organizational and multi-tasking abilities.
  • Problem-solving skills.
  • Customer service orientation.

We are an equal opportunity employer and we value diversity at our company.


We are only recruiting for the position above, do not send applications for other positions. Keep checking our website for openings.

Job Summary:
Job Title
Job Category
Job Type
Company / Organization
Approx. Salary
Job Opening Date
Job Expiry Date
Job Details
Job Location

Nairobi, Kenya

Nairobi County

Business Administration
Updated: October 9, 2018 — 9:58 am