WFP Somalia Logistics Business Support Assistant (Cash-Based Transfers) Job in Hargeisa

UN World Food Programme – Somalia

Job Advertisement

Vacancy Announcement No. 046/2018

Post Title: Logistics Business Support Assistant (Cash-Based Transfers)

Contract type: Fixed Term

Post Grade: G-4

Duty Station: Hargeisa

Duration: 1 year (initial)

Date of issue: 3 October 2018

Closing Date: 16 October 2018

Organizational Background: The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of
WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

The World Food Programme Somalia activities include food assistance for relief, emergency school feeding, nutrition and food assistance for assets creation through provision of in-kind and cash-based transfers.

This position is open to qualified Somali candidates with candidates with good knowledge of the local area.

Female candidates in particular, are encouraged to apply.

Duties and Responsibilities:

Under the direct supervision of the Logistics Associate and the overall supervision of the Head of Area Office, the incumbent will be responsible for the following duties:

  • Assist and monitor retailer’s performance in the implementation of their activities for Cash Based Transfers (CBT);
  • Carry out retailer monitoring and shop visits to assess the retailer’s adherence to the Retailers Code of Conduct;
  • Assist in the follow-up of any complaints from the Beneficiary Hotlines and retailers and provide feedback;
  • Assist in the monitoring of market prices, checking the availability of commodities, food quality, food expiry dates and general hygiene at retailer shops;
  • Assist in the capacity building and training of retailers in the use of Point of Sale (POS) machines;
  • Assist retailers in checking their transactions and the correct uploading of Z reports. Ensure that all transactions sent by retailers have been correctly uploaded in the system and provide feedback to retailers;
  • Assist retailers when there are any issues with POS machines and liaise with retailers and ICT technical team to resolve issues as necessary;
  • Keep a clear inventory of all retailer POS machines in use;
  • Provide support to logistics operations and activities to ensure the effective delivery of food assistance to beneficiaries’
  • Provide assistance during operational planning and monthly food dispatches from the warehouse;
  • Assist in the capturing of receipt commodities in the corporate information system;
  • Work closely with the warehouse team to ensure no discrepancies exist between the physical and systems stocks;
  • Maintain filing systems and archives for easy retrieval of information;
  • Perform any other related duties as required.

Minimum Qualifications:

Education: Completion of secondary school education. A post-secondary secondary training or certificate in the related functional field is desirable.

Experience: At least three years of progressively of responsible support experience in logistics operations. Experience in cash-based transfers and retail management is desirable.

Language: Fluency in both oral and written communication in English and Somali is a requirement.


  • Sound knowledge in innovative developments in cash-based transfers technologies and retail engagement strategies;
  • Demonstrated experience in retailer onboarding process, retailer relationship management and supply chain and corridor monitoring;
  • Hands on logistics experience in the UN or INGOs is desirable.

How to Apply

Interested and qualified candidates are requested to CLICK HERE to submit online applications through our E-Recruitment portal.

Applications that do not meet the above requirements will be disregarded.

Only shortlisted candidates will be contacted.

Business Administration, NGO and UN, Procurement and Logistics
Updated: October 3, 2018 — 4:34 pm