Debt Collector Agent Job in Nairobi, Kenya

Debt Collector Agent

Nairobi

10K + Attractive commissions

Our client a debt management and Auctioneering firm, focusing on professional debt recovery.

We are looking for enthusiastic self-driven applicants to join our collections team.

Job Description:

  • Perform various duties on assigned accounts such as recording, verification and validation of customer’s details as received from Clients
  • Advise customer on ways of clearing their debts while communicating to them on the importance of paying their debts and consequences of non-payment.
  • Portfolio performance Monitoring and control
  • Act as a mediator for disputes between customers and principals/Client.
  • Provide customers with their correct account details e.g. balances, account numbers etc.
  • Maintaining data integrity and keep customer details confidential
  • Attend to customers during scheduled/unscheduled meetings
  • Record information about financial status of customers and status of collection efforts in the company’s system.
  • Respond to all correspondences e.g. e-mail, telephone, postal mail.
  • Organize, manage and implement the most suitable debt recovery method and techniques.
  • Preparation of reports as required.

Qualifications:

  • Possession of a Diploma in any field from a recognized Institution with at least 6 months experience in Collection/Credit or Sales and Marketing environment (Diploma in Banking, or Credit management background will have an added advantage)
  • Strong analytical power, good problem solving skills and ability to work under pressure.
  • Good communication and interpersonal skills to manage stakeholders.
  • Fluency in both spoken and written English.
  • Computer literate & English proficiency.

If qualified send your CV to vacancies@jantakenya.com clearly indicating ‘Debt collector Agent 10K’ on the subject line by 10th November 2018



Job Summary:
Job Title
Job Category
Job Type
Company / Organization
Approx. Salary
Job Opening Date
Job Expiry Date
Job Details
Job Location
Nairobi

Nairobi, Kenya
N/A

Nairobi County

Kenya

Banking Insurance Investments, Business Administration & Management

Updated: November 4, 2018 — 11:47 am
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