Moad Capital Sales and Telemarketing Liaison Job in Kenya

Moad Capital

Sales and Telemarketing Liaison

The incumbent will generate sales either by cold calling or answering requests in a fast-paced environment and will be responsible for influencing existing or potential customers to buy products or services.

A successful sales and telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.

The goal is to promote business growth by expanding the company’s clientele.

Responsibilities

1. Contributes information, ideas, and research to help develop marketing strategies.

2. Helps to detail, design, and implement marketing plans for each product or service being offered.

3. Develops sales strategies and approaches for various products and services, such as special promotions, sponsored events, etc.

4. Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.

5. Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations.

6. Ask pertinent questions to understand the customer’s requirements as well as answering questions from clients about product and service benefits

7. Completes orders by recording names, addresses, and purchases; referring orders for filling.

8. Maintains excellent relationships with clients through superior customer service as well as handling complaints to safeguard the company’s reputation

9. Go the “extra mile” to meet sales quota and facilitate future sales.

10. Tracks sales data and works to meet quotas or sales goals

11. Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance

12. Creates and presents regular performance reports for managers

13. Implements and adheres to company policies and procedures

Experience and Skills

1. Proven working experience as a telemarketer or similar sales

2. Proven track record of successfully meeting sales quotas

3. Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

4. Excellent communication and presentation skills(written and verbal)

5. Proficient in English and Kiswahili

6. Skilled in negotiation and customer complaint handling

7. Patient, Persistent and results oriented

8. Analytical skills

9. At least 2 years’ experience in a similar position

10. Bachelor’s Degrees in the following subjects- Marketing, Business or related field

How to Apply

Electronic applications only via the email talent@moadcapital.co.ke

Application Deadline: 9th November 2018

Successful Candidates shall be contacted by the 19th of November for interview dates



Job Summary:
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Nairobi

Nairobi, Kenya
N/A

Nairobi County

Kenya

Sales and Marketing

Updated: November 5, 2018 — 8:21 am
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