Online Dating Customer Service Representatives Jobs in Nairobi, Kenya

Customer Service Representatives

Location: Nairobi

Industry: BPO

Our client, an online dating company that operates 35 niche dating websites based on religion, ethnicity, lifestyle and special interests is looking for enthusiastic and self-motivated Ongoing Students who are comfortable to work on shift basis/ part time as Customer Service Representatives.

Key Responsibilities

  • Screening and moderating user submitted content, answering support requests and performing support functions.
  • Moderating and screening written user content on Profiles
  • Moderating and screening user submitted photos
  • Answering Online Help Requests
  • Answering telephone support requests
  • Processing Testimonials (depending on language)
  • Various support tasks assigned

Key Skills and Qualifications

  • Internet and Computer literate
  • Passion for Customer Service
  • Ability to respond promptly to customer inquiries
  • Ability to multitask and take up more workload when required
  • Outstanding language skills (grammatically correct, can express things clearly)
  • Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
  • Ladies are highly encouraged to apply.
  • Ongoing students from Public Universities will be an added advantage

To apply, send your CV only to before 14th November 2018.

Clearly indicate the exact position (Customer Service Representative) applied for and your minimum salary expectation on the subject line.

NB: Flexi Personnel does not charge candidates for job placements.

Sales and Marketing
Updated: November 12, 2018 — 7:49 am