Rafikiz Bar and Lounge General Manager Job in Langata, Nairobi, Kenya

An exciting opportunity has arisen for a General Manager position at Rafikiz Bar and Lounge in Langata, Nairobi.

Job Objective: Directs all Bar and Lounge operations, and assesses, evaluates and meets the short and long-term needs to ensure its success.

Key Responsibilities

  • Develops and implements the strategic plan, marketing plan, budget and Goals program to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability.
  • Ensures highest level of guest satisfaction by providing, within corporate standards, quality guest services and amenities.
  • Manages the function of all Bar and Lounge personnel through supervision of second in command and, directly or indirectly, of Bar and Lounge department heads.
  • Monitors present and future trends, practices and systems in the Bar and Lounge industry and determines ad ensure execution of competitive programs.
  • Participates actively in selling his Bar and Lounge through personal involvement with all potentials markets
  • Conducts weekly inspections and ensures physical facilities are kept in optimal condition by full implementation of preventive maintenance programs and judicious planning
  • Oversees and directs the personnel function of the Bar and Lounge including recruitment, hiring, orientation, coaching, counseling, training wage and salary administration, labor relations, performance appraisal and succession planning.
  • Is responsible for security and safety of guest and employees and ensures emergency procedures are established, well publicized, practiced and enforced.
  • Implements Management Development and Succession Plans in coordination with Corporate and Divisional staff and recommends high quality management candidates.
  • Monitors applicable laws and regulations and ensures compliance.
  • Established and maintains effective internal communication including weekly department head meeting to ensure optimum teamwork and productivity.
  • Establishes and maintains a prominent level of visibility and involvement in his property and in business, social and governmental communities.
  • Establishes and maintain effective employee relations
  • Installs and monitors cash management programs including inventories and receivables
  • Develops recognition programs, advertising and promotion campaigns to obtain greatest market awareness and patronage
  • Reviews energy conservation programs to ensure minimum energy and utility consumption without sacrificing human comfort.
  • Monitors purchasing practices to ensure compliance with IHC policy and procedures
  • Contributes to LRH growth by identifying communication potential development opportunities.
  • Establishes and maintains effective communication with owning company and keeps fully aware of its organizations and operating structures.
  • Performs other assignments as defined by the needs of the property or as directed by supervisors


  • Bachelor Degree in Hospitality Management or Bachelor of Commerce Finance and Management Degree.
  • 5-7 years working experience in Operations.
  • Management and supervisory skills.
  • Proven skills in business & financial management.
  • Demonstrate ability to work in a proactively diverse organisation.
  • Excellent proven interpersonal, verbal and written communication skills.
  • Working knowledge of the principles and practices of management, organizational control, and effective supervision.
  • Working knowledge of travel industry practices, regulatory requirements, marketing, sales, and customer service methods and procedures.

How to Apply

Interested candidates should email their CV and Application letter only to; talentexperts254@gmail.com Cc to jobs@tribekaholdings.co.ke so as to reach us by 21st December 2018.

Only shortlisted candidates will be contacted.

State the job and your expected salary on the subject line.

Business Administration, Hospitality and Food Industry
Updated: December 5, 2018 — 6:04 am