Webhost Kenya Limited
Customer Care Support Intern
No. of Vacancies: 1
Summary: Webhost is looking for enthusiastic customer care support intern to join team.
- Attracting potential customers by answering product and service questions; suggesting information about other products and services.
- Opening customer accounts by recording account information.
- Maintaining customer records by updating account information.
- Resolving product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Skills: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analysing Information, Multi-tasking
Applications to be made to firstname.lastname@example.org.