Gourmet Burger Restaurant Server Job in Nairobi

Position: Server

Location: Nairobi (Kilimani or Westlands)

Industry: Restaurant

Our client is is a gourmet burger restaurant founded in 2016 specializing in African influenced burgers, sides and drinks is looking to recruit a Server.

Responsibilities and Duties

  • Report for duty punctually, in the correct uniform, clean and neatly pressed with your name-tag clearly visible.
  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables so that they are clear or rubbish and are clean and presentable
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
  • Operate the till when scheduled to do so
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver cheques and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests
  • Preparing alcoholic or non-alcoholic beverages for bar and patrons
  • Interacting with customers, taking orders and serving snacks and drinks
  • Assessing bar customers’ needs and preferences and making recommendations


  • Diploma in Hotel Management.
  • Proven work experience as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening, positive attitude and effective communication skills
  • Team spirit
  • Flexibility to work in shifts, dependable and punctual.
  • Ability to keep the bar organized, stocked and clean
  • Excellent talent to interact with people in a positive and courteous manner
  • Able to up sell on products
  • Self-Motivated with good energy levels
  • Being able to be on your feet for long periods of time.

How to Apply

To apply, CLICK HERE to apply online on or before 30th January 2019.

NB: Flexi Personnel does not charge candidates for job placement

Hospitality and Food Industry
Updated: January 20, 2019 — 7:39 am