Position: Agency Business Manager
Role Purpose: This position is responsible for delivering mobile cash services targets through effective acquisition and management of mobile money agents, merchants and business accounts within the region. Sell and manage the distribution of mobile product and services to resellers and distributors within the assigned region.
Key Duties and Responsibilities:
- Ensure that the Agent Network in the Region is managed by the Distribution team through identifying and troubleshooting poorly performing outlets
- Effectively manage the identification and recruitment of agents and merchants, targeting key organizations and institutions as well as top performing mobile money outlets and high traffic retail stores.
- Achieve the sales targets and revenues as set by management (measured occasionally through Agent/merchant acquisition site wise recharges and acquisitions)
- Forecast and monitor sales for the relevant market segments for assigned region and key customers.
- Effectively manage 3rd party resources allocated i.e. assigned channel partner resources, supplier resources
- Forecast and maintain sales plans and stock levels with key customers for the assigned region.
- Compile and execute action plans to grow the customer and partner footprint for the assigned region.
- Ensure all agents operate at their agreed levels, as per key agent indicators; i.e. enough float, registrations and transactions.
Academic / Professional Qualifications
- Bachelor’s Degree in Commerce, Marketing, Accounting or a related field from a recognized Institution.
- Minimum of 5 years’ experience in Marketing Management, Sales Management.
- Should be able to demonstrate understanding of the role to deliver commercial and brand objectives.
- Knowledge of ethics and corporate governance ethos.
- Strong communication and presentation skills.
- Capacity to propose solutions, make advices
Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: firstname.lastname@example.org with Agency Business Manager on the Subject line.