Workshop Manager Career in Kenya

Job Title: Workshop Manager – Manufacturing

Overall Purpose: This position is a leadership role that require successful candidate to manage and lead a team of people in allocating workload and managing the day to day operations in the workshop. It requires the job holder to co-ordinate resources and liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard.

Reports to: Technical Director (TD)

Key Accountabilities:

  • Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations.
  • Ensure all vehicles and Machinery are up and running according to work schedules daily. Special emphasis must be given to Farm tractors to achieve an uptime of 95%
  • Assist with quoting, project management, materials purchasing and quality checks.
  • Ensure correct job numbers are used and that time records are correct.
  • Provide oversight and check job estimates.
  • Manage inward goods, checking quantities, dispatching goods and receipting invoices
  • Regularly report progress on each job and quickly communicate delays or concerns with the Director – Technical. Report on manpower overruns or shortfalls.
  • Work with the Technical Director to respond to Staff requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate.
  • Identify monthly/weekly Staff needs and explain/demonstrate commitment to service delivery and prompt feedback on assignment status.
  • Receive and review feedback from customers and follow up to ensure customer satisfaction.
  • Work with the TD and Transport Committee Chair to Track vehicles on the road, investigate customer complaints and concerns arising from vehicle maintenance/Equipment and suggest appropriate solutions.
  • Develop and implement systems to record, file and store information pertaining to client enquiries.
  • Identify staff that require on-going training and implement training opportunities to ensure their skills are improved. Work with apprentices and semi-skilled staff to role model appropriate technical skills.
  • Provide weekly feedbacks to staff that are not performing to the expected level and ensure human resources are informed of trends in performance.
  • Promote a Health and Safety culture within the business.

Skills and Experience:

  • High level people management skills
  • Budget Control and implementation
  • Strong analytical and interpersonal skills
  • Ability to work with people at various levels from shop floor to senior management
  • Ability to look beyond the initial customer enquiry and identify other business


  • Project management experience
  • Good Communication skills
  • Must be conversant with ISO 9000 Standard Operating procedures
  • Computer literacy with Microsoft Office including Outlook, Word and Excel
  • Quality and productivity focused

To Apply:

Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: with Workshop Manager-Manufacturing on the Subject line.

Candidates should indicate their Current & Expected salaries

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Engineering and Technical
Updated: February 19, 2019 — 12:22 pm