IT Technical Analyst / Admin Job in Nairobi, Kenya

Job Title: IT Technical Analyst / Admin

Our client is one of the leading energy companies in East and Central Africa; they market and distribute fuels and other energy products within the region.

Our client is accepting applications for the position of IT Technical Analyst / Admin located in Nairobi, Kenya.

Key Results Areas

  • Understand business needs and prepare IT strategy & roadmap
  • Regular leadership communications / presentations on IT initiatives
  • Take the lead in bringing new technologies to solve functional challenges
  • Manage IT Programs following PMO Tollgate process.
  • Own end to end IT Program Execution including scoping, functional requirements, project budget estimates, vendor selection, resource management, risk management and transition to support team
  • Provide IT leadership in management enterprise applications support majorly focusing on Oracle-EPR
  • Responsible for computer security and data integrity of the systems, safeguarding them from fraud and any kind of intrusion.
  • Design and implement information security procedures based on best practice covering information system applications and infrastructure.
  • Administer hardware replacement and upgrade programs for all workstations, fax machines, servers, printers, scanners, photocopiers, and any other digital equipment as applicable.
  • Maintain email groups and ensure they are all up to date, employees logon IDs, accounts, and password management. Help new and current employees in creating IT and communication-related requests and conduct routine system audits.
  • Ensure employees have the proper access to corporate systems and business roles as required to enable them to conduct their work duties in an efficient manner.
  • Coordinate contracting of vendors for IT services and liaises with them in matters regarding IT services provided.
  • Responsible for safe custody of all ICT software’s, hardware accessories.
  • Review the implementation of business continuity plans, disaster recovery plans and emergency response.
  • Monitor changes or advancements in technology to discover ways the organisation can gain competitive advantage.
  • Ensure company policies, standards and IP controls are maintained by performing and completing all required compliance requirements for the application. (Acceptable use, information security, etc.).
  • Ensure performance and conduct complex troubleshooting.

Key Requirements


  • A Bachelor’s Degree in Computer Science or Information Technology or related field from a recognized University.
  • 4+ years of experience in IT support teams providing support for IT applications, Windows server or infrastructure related technologies and use of oracle system.
  • Oracle certified a must
  • Professional qualification in ICT: MCSE, IMIS, CCNA or related qualification.
  • Membership to a Professional body.
  • Experience in ERP systems implementation & Application support
  • Experience in working in a cross-functional matrix environment

Preferred Competencies

  • Demonstrated business acumen – able to create strategy and actions that impact business success.
  • Ability to be forward thinking and use technology and other modern tools to drive decision making and implementation.
  • Professionalism and integrity.
  • Risk awareness and focus – demonstrate understanding of risk management practices, standards and regulatory requirements.
  • Ability to lead, influence and drive change initiatives in support of business strategies.
  • Strong analytic skills.
  • Good communication and coordination skills.

Preferred Skills & Certification

  • Good ITSM processes understanding (Incident & Change Management) with strong analytic skills with ITIL framework.
  • Experience on installations, upgrades and migrations on IaaS, PaaS, SaaS, and/or windows (on premise) application platforms.
  • Experienced in master data domains
  • ITIL Foundations v3 certified
  • Batch processing and automation
  • Control Point and/or Content Manager Administration
  • Informatica Administration
  • Experience in code development preferably C#, .Net)
  • PowerShell scripting
  • Programming Languages (e.g. .NET and Java)
  • SQL Language
  • JAVA scripting/JQuery
  • DevOps methodology
  • Master Data Management tool

How to Apply

Interested candidates who fully meet the above requirements should send their applications along with a detailed CV indicating current and expected salary and their daytime contact to

All applications should be received not later than March 15, 2019 at 6:00 p.m.

“Our Client is an equal opportunity employer committed to diversity and gender equality.”

“Please note that only shortlisted candidates shall be contacted”.

ICT and Technology
Updated: March 8, 2019 — 1:45 am