Sales Support Associate Job in Nairobi, Kenya (100K)

Our client specialises in supplying Raw Materials and Machinery to meet the needs of manufacturing companies.

They are seeking for a sales support associate who will be responsible for developing a sustainable and profitable trading business, importing into East & Sub Saharan African region

Title: Sales Support Associate

Location: Nairobi

Salary: 80k – 100k


  • Day to day liaison with customers / London office documentary, trading and shipping team.
  • To ensure execution of contract as per terms and conditions of the contract
  • Customer follow ups for returning signed contracts / payments and any other requirements.
  • Provide monthly progress reports detailing business development prospects, current enquiries and all other relevant data to assist London office to conduct risk analysis assessments where necessary.
  • Resolve client queries in a timely and appropriate fashion
  • Develop and maintain customer relationships and engender goodwill, for business growth and continuity.
  • To achieve the mutually agreed sales targets together with Kenya office manager.
  • From time to time, conduct appraisals on other possible markets such as West Africa, where a potential product rollout is envisaged to similarly strong and financially stable customers.
  • Take an active role in dispute resolution and mitigation of any claims which may from time-to-time arise.


  • BSc degree in any relevant fields, or working towards one
  • Must have a minimum of 3 years’ prior experience in Trading/Import Export industry preferred
  • Experience in Sales Support / After Sales follow up with customers
  • Knowledge of import shipping procedure / documentation essential.
  • Keen to learn and take responsibility as and when required.
  • Should be fluent in Swahili and English.
  • Proficient in using MS Excel, Word, power point.

How To Apply

Please only send your CV quoting the job title in the email subject (Sales Support Associate) to before 27th March 2019

Kindly indicate current/last salary on your CV.

N.B: We do not charge any fee for receiving your CV or for interviewing.

Only applicants meeting the strict criteria outlined above will be contacted.

Sales and Marketing
Updated: March 19, 2019 — 11:04 pm