Financial Services Technology Solutions Manager Job in Kenya

Job Vacancy: Technology Solutions Manager – Financial Services

As a Technology Solutions Manager, the individual will be responsible for solution design, executing projects, improvements, issue resolutions in Financial Services sector.

Main Responsibilities:

  • Oversee the planning and implementation of new systems & improvements to the supporting infrastructure & Billing systems for Financial Sector.
  • Monitor, analyze and implement Financial service delivery metrics
  • Manage service delivery teams and individual objectives, performance and development.
  • Develops and operates a broad set of service level management tools.
  • IT service to ensure standard processes and procedures are adhered to
  • Provide insight into developing solutions for Fintech Solutions in IT service.
  • Contribute to the establishment and use of best practices in IT service change management.
  • Elaborate on industry trends and directions in IT service change management.
  • Implementing continual service improvement initiatives that lead to a more stable and reliable IT platform IT Service Delivery Manager
  • Manage vendor relationships.
  • Monitor ICT systems and business application platforms at all levels and implement action plans to improve the customer ICT experience
  • Coordinating the monitoring and evaluation of ICT projects, programs and policies.
  • Report on the performance status of duties assigned to Technology Services Head.


  • Have a minimum 5 years work experience two (2) years should be in Managerial role;
  • Be a holder Bachelor’s Degree in Computer Science, Information Technology or related field from a recognized institution;
  • Have a Relevant ICT Professional certification in ICT; I.T.I.L, MCP / MCSE or DEV.
  • Knowledge in Micro-Finance Credit Scoring & Billing Systems.

If you qualify for this position please send your CV to

Indicating position applied for in the subject line.

Only shortlisted candidates will be contacted.

ICT and Technology
Updated: April 15, 2019 — 12:52 pm