Front Office Assistant Job in Nairobi, Kenya

Position: Front Office Assistant

Location: Nairobi, Kenya

Industry: Manufacturing

Our Client, a Leading and the most innovative paint company in East Africa providing tailor made solutions to the construction and retail segments of the market with innovative products, services and world class after-sales support is urgently seeking to hire a versatile, enthusiastic and well organized Front Office Assistant.

The successful candidate will provide a high standard, courteous front-line customer service to all visitors/callers and other matters by performing the following duties;

Essential Duties & Responsibilities:

  • Act as the point of contact among executives, employees, company guests/officials/callers
  • Operate the PABX, ensure it is in good working condition and report any fault line or extensions to the right technicians
  • Receive incoming calls and re-direct appropriately
  • Make calls and record in register
  • Receive and direct all company visitors to respective offices
  • Provide relevant information to callers and visitors
  • Receive, sort and register all incoming mail/messages and forward to relevant offices
  • Keeping the reception area tidy
  • To perform any other duties as assigned from time to time

Key Competencies & Qualifications:

  • Certificate in Telephone Operations, Office Practice or any other related field from a recognized institution
  • Must have at least 2-3 years’ of experience as Front Office Assistant or similar role
  • Proficient in MS Word, Windows, Excel and PowerPoint
  • Ability to effectively communicate written and verbally to all levels of management and to external stakeholders
  • Discretion and trustworthiness: you will often be party of confidential information
  • Results-oriented, detail-oriented, organized, able to multi-task and willing to work beyond normal scheduled work hours as necessary
  • Public Relations, Customer Care, Report writing skills
  • Organizational skills and the ability to be proactive and take initiative
  • Calm character, able to prioritize and ensure smooth execution of tasks

If you’re up to the challenge, kindly send CV and cover letter only to before close of business 19th June 2019.

Clearly indicate the position applied for and expected salary on the subject line.

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Business Administration
Updated: June 13, 2019 — 2:32 pm