Room Stewards Jobs in Nairobi, Kenya

Vacant Position: Room Stewards

No. of Vacancies: 2

Nature of Job: Full time

Job Location: A Restaurant in Nairobi

Duties and Responsibilities:

  • Dusts the room and furniture.
  • Replenishes guestroom and bath supplies.
  • Cleaning the room and the bathroom.
  • Checks and secures the rooms.
  • Replenish amenities according to the operational standards.
  • Ensure security of guest rooms and privacy of guests
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Empty trash containers and ashtrays.
  • Remove all dirty linen and replace with the clean par to the designated layout.
  • Clean beddings, curtains, linens etc.

Qualifications & Experience:

  • At least 2 years working experience as a room steward
  • Familiar with cleaning precautions
  • Form four and above

Personal Attributes:

  • High level of integrity
  • Team player with an ability to lead and motivate others
  • Excellent reporting and communication skills
  • Problem identification and solving skills
  • Working under minimum supervision.
  • Organizational skills
  • Experience of providing high quality customer service.
  • Ability to work effectively as part of a team.
  • Ability to work effectively under own initiative.
  • Experience of general domestic and support work.
  • Good written and oral communication skills.

If you meet the above skills and experience forward your CV to

Only the shortlisted candidates will be contacted.

Please follow and like us:
Hospitality and Food Industry
Updated: June 22, 2019 — 9:15 am