Sales Consultant Jobs at Toyota Kenya

Toyota Kenya

Job Title: Sales Consultant

Division: Network Management

Department: Branch

Section / Unit: Sales

Reports to: Sales Supervisor

Work station: Branch

Direct Reports: N/A

Indirect Reports: N/A

Job Purpose: This role is responsible for the achievement of the set sales targets to ensure the profitability of the branch.

Main Responsibilities of the Job

Managerial/Supervisory

N/A

Operational Responsibilities

  • Conduct regular field visits to prospect for clients to generate sales and gather market information to assist in planning and decision making;
  • Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
  • Prepare quotations in a timely manner in line with the Toyota Kenya guidelines to assist close sales in a timely manner;
  • Create sales orders in the system to facilitate timely invoicing
  • Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
  • Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
  • Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
  • Advise clients on finance packages available through partner financial institutions, and assist the clients in filling the required documentation to ensure the sales deals are closed;
  • Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals;
  • Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
  • Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;
  • Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the Toyota Kenya brands;
  • Submit accurate weekly deliveries and order intake data to the sales supervisor to keep track of the monthly sales targets as per budget;
  • Support in the unit ordering process to ensure optimal stock holding always;
  • Liaise with pre-owned vehicles section on evaluation and validation of customer vehicles trade-ins requests
  • Assist customers in filing government tax documentation e.g. I tax to prepare advance tax documents.

Knowledge, Skills and Experience

Minimum level of academic and professional qualifications required to perform effectively in the role

  • Degree in sales and marketing or other relevant field

Minimum level of experience required to perform effectively in the role

  • 3 years’ working experience in sales in the automotive industry

Working Relationships

Internal customers

  • Sales Administration
  • Registration Officers
  • Logistics and Vehicle Preparation Team
  • Marketing
  • Sales Stocks and Planning
  • Service Advisors
  • Parts Sales
  • Finance Department
  • Leasing Departments

External Customers

  • Corporate Clients
  • SMEs
  • Individual Clients
  • Suppliers
  • Financial Institutions/Banks
  • Pre-Owned Units Section
  • Kenya Revenue Authority
  • Contracted Personnel E.G Kk

Competencies

Technical

  • Proficient in Microsoft Office applications/computer literacy
  • Driving Skills
  • Product knowledge i.e. vehicle specifications, Basic mechanical knowledge
  • Knowledge in professional standards

Functional

  • Writing skills
  • Presentation skills

Behavioral

  • Excellent Customer Service skills
  • Excellent interpersonal skills
  • Pleasant and outgoing personality
  • Strong negotiating and influencing skills
  • Excellent presentation skills and communication skills (written and spoken)
  • A team player with a go-getter attitude
  • Ability to work under pressure and meet sales targets
  • Organizational skills

How to Apply

If you meet the requirements, kindly forward your application enclosing a detailed word version of your curriculum vitae together with a cover letter by 20th June 2019 to applications.applications@toyotakenya.com

Please indicate Sales Executive – Kisumu Branch or Nairobi Branch as the header of your email.

We are an equal opportunity employer





Job Summary:
Job Title
Job Category
Job Type
Company / Organization
Approx. Salary
Job Opening Date
Job Expiry Date
Job Details
Job Location
Nairobi

Nairobi, Kenya
N/A

Nairobi County

Kenya
Sales and Marketing
Updated: June 17, 2019 — 5:48 am