Head of Sales and Operations Job in Nairobi, Kenya (150K)

Job Title: Head of Sales and Operations

Location: Nairobi

Salary: 120K-150K

Nature of Job: Full time

Nature of Industry: ICT Solutions / Telecommunications

Key Objectives / Purpose of the Job: Our client offering ICT Solutions and Telecommunications projects is looking to fill the role The Operations / Sales Manager.

Director is responsible for operational strategy and day-to-day management of the sales team to oversee excellent customer-delivery, and supply of Pros for all avenues of the business.

S/he ensures that customer offerings are designed to satisfy the needs of service buyers, service providers, and internal teams, and are iterated on, based on feedback from those stakeholders.

S/he works with teams to ensure that services are delivered with quality and that sale and growth targets are met.

S/he collaborates with other teams including tech and marketing, to ensure a fantastic customer- and Pro-experience is offered and develops new partnerships to improve the overall experience further.

Key Roles

  • Managing a motivated sales team
  • Provide overall guidance and supervisory of the team
  • Set KPIs and targets for the sales teams, and push for ongoing growth
  • Ensure that set targets are met and exceeded
  • Function as the escalation point as required
  • Function as focal point for coordination between sales team and technical team
  • Collaborate with the management in the development of performance goals and long-term operational plans
  • Lead recruitment for staffs in the sales
  • Manage Operations budget planning and monitoring in the sales department
  • Promote and support implementing innovative ideas from teams to grow business

Education Experience and Skills

  • MBA or degree in related business field
  • 5 years’ experience in managing a strong sales team
  • Demonstrated track record in scaling initiatives in business
  • Excellent communication, interpersonal and communication skills
  • Good experience in managing business operations and strategies
  • Outward-bound and open minded

How to Apply:

Qualified candidates are encouraged to send CVs quoting relevant skills, qualifications and experience to careers@britesmanagement.com

Interviews will be done on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.

Business Administration, Sales and Marketing
Updated: July 13, 2019 — 11:27 am