Receptionist Job in Nairobi (40K)

Our client an Electronic security systems solution provider is seeking to hire a receptionist to join their dedicated team.

Location: Nairobi

Salary: 40K

The Position

Reporting to the administrator, the overall purpose of this role is to manage our front desk on a daily basis and to perform a variety of administrative, aftersales support and clerical tasks.

Key Responsibilities

  • Answer telephone, screen and direct calls to the right people
  • Respond to aftersales inquiries from the clients and channel the issues to the right team members and ensure earliest resolution of the reported issues by working in tandem with the technical team
  • Provide information to callers about the group and the subsidiary
  • Orient the new employees
  • Ensure knowledge of staff movements in and out of organization
  • Monitor visitor access
  • Provide general administrative and clerical support.
  • Prepare correspondence and documents
  • Receive and sort mail and deliveries
  • Schedule appointments
  • Maintain appointment diary electronically
  • Organize conference and meeting room bookings
  • Co-ordinate meetings and organize catering
  • Monitor and maintain office equipment
  • Control inventory relevant to reception area
  • Tidy and maintain the reception area

Core Competencies

  • Proven work experience as a Receptionist, Front Office Representative with minimum of 2 years of experience
  • Proficiency in Microsoft Office Suite (Excel, Word and Power point are a must)
  • Hands-on experience with office equipment (e.g. Scanners and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school degree; additional certification in Office Management is a plus

How to Apply

If you meet the requirements as stipulated above please send your CV to before close of business on Wednesday 17th July 2019

Business Administration
Updated: July 15, 2019 — 11:18 pm