Save The Children Regional IT Assistant Job in Nairobi, Kenya


Save The Children

Job Title: IT Assistant

Team / Programme: Support Services

Location: East and Southern Africa Regional Office – Nairobi

Post Type: National

Child Safeguarding: Level 3 – the responsibilities of the post may require the post holder to have regular contact with or access to children or young people

Role Purpose: Under the general guidance of the IT Coordinator, the IT assistant is responsible for the ICT systems of the organization including research, designing and developing application systems, and providing technical support and training to the users; updates and computerizes the major activities of the organization; plans, deploys and administers communication and application technology, through better and available infrastructure for information processing of the organization.

Scope of Role:

Reports to: Regional Office IT Coordinator

Dimensions: Save the Children East Africa Regional Office in Nairobi with an estimated total staff of 90 persons. In addition to include staff surge during regional emergencies.

Staff directly reporting to this post: None

Key Areas of Accountability:

Manage Information Technology and Computer Systems

  • Assist in the management of ICT systems at ESARO
  • Ensure effective functioning (Installation, operation and maintenance) of all SC hardware equipment and acquisition of hardware supplies;
  • Updates the users with changes and current IT systems, and provides technical support and training to the IT users of the EARO;
  • Conducts research in variety of IT topics, as needed, and develops related summaries and reference materials (supports in technology for development initiatives, T4D)
  • Ensures that the IT equipment are functioning properly and conducts pre- and post-tests of IT-equipment that are out-sourced for maintenance;
  • Conduct IT induction to all new staff in ESARO including visiting staff, others in line with Global IT.
  • Makes backups and tests the backups for the available servers and user files in the organization;
  • Develop online applications e.g. via MS SharePoint to enhance business processes to ensure efficiency and effectiveness.
  • Ensure effective functioning (Installation, operation and maintenance) of all SC hardware equipment and acquisition of hardware supplies
  • Working with Admin and Finance to generate monthly technology bill related reports from and shares with Admin & Finance for recharging
  • Responsible for setting systems to secure data and communications
  • Performs other related tasks as required.

Skills and Behaviours (our Values in Practice)


  • Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
  • Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved


  • Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
  • Widely shares their personal vision for Save the Children, engages and motivates others
  • Future orientated, thinks strategically


  • Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
  • Values diversity, sees it as a source of competitive strength
  • Approachable, good listener, easy to talk to


  • Develops and encourages new and innovative solutions
  • Willing to take disciplined risks


  • Honest, encourages openness and transparency

Qualifications and Experience

  • Bachelor’s degree in an area of Information Technology (IT) or equivalent.
  • At least 1 year working experience in a busy IT multicultural setup
  • CCNA or any other IT professional certification (is an advantage)
  • Experience in SharePoint development – Proficient in JAVA, Python and Dev Frameworks like Codeigniter (advantage)
  • Knowledge about Windows AZURE AD configuration, Network Support and maintenance.
  • Having excellent proficiency in spoken and written English with strong interpersonal skills and demonstrated ability to lead team effectively.
  • Have commitment to work longer hours/weekends or on remote field visits whenever needed.
  • Ability to coach others and work in a team environment
  • Excellent interpersonal skills and ability to work effectively in is critical.
  • Commitment to SCI’s values

How to Apply

Interested applicants should CLICK HERE to view the profile and apply for this position.

The advert will close on 30th July 2019

Job Summary:
Job Title
Job Category
Job Type
Company / Organization
Approx. Salary
Job Opening Date
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Job Details
Job Location

Nairobi, Kenya

Nairobi County

ICT and Technology, NGO and UN
Updated: July 18, 2019 — 5:59 pm