Vivo Activewear Sales Rider Job in Kenya

Vivo Activewear Ltd

Sales Rider

Purpose: The sales rider will be responsible for delivering orders to clients using the most efficient routes to ensure prompt delivery and exceptional customer service.

KPIs

  • Targets to be discussed after onboarding.
  • Maintain a high order fulfilment rate
  • Prompt delivery of orders to clients
  • Up selling and cross selling products to clients

Responsibilities

  • Deliver products to clients
  • Ensuring products are well handled and delivered in good condition and on time
  • Extending customer service to Vivo clients by handling clients with professionalism
  • Up selling and cross selling products to clients
  • Sharing clients feedback to the ecommerce team/CEX team
  • Forwarding any customer complaints and following up to ensure they are solved.
  • Collecting payments from clients, issuing receipts and handing them over to the online store assistant.
  • Maintaining the delivery vehicle and ensuring it is serviced and insured
  • Coordinate with the online store in selling products.
  • Any other duties assigned by the digital sales manager

NB: Please note, JD and responsibilities may change accordingly at any point in line with the ecommerce needs as well as the needs of the brand and organization.

Behavioural Competence

  • Strong interpersonal skills
  • Integrity
  • Positive attitude
  • Enthusiastic and friendly
  • Willingness to learn
  • Responsible

Qualifications

  • Must be a licensed rider (BCE license)
  • Proven track record as a rider
  • High school certificate
  • Able to effectively communicate in Kiswahili and English

If you believe you are the right person for the position and would like to be a part of our Team, kindly send a detailed CV (max 2 pages) to recruitment@vivoactivewear.com by October 11, 2019.

The subject of your email should be “Sales Rider 2 – (Expected salary)”.

All applications without salary expectations will not be considered.

We would love to respond to all your applications but due to a large number of applications received for advertised position, only shortlisted candidates will be contacted.


Transport and Logistics, Sales and Marketing
Updated: September 30, 2019 — 7:22 am