Tele Sales / Client Service Assistant Job in Nairobi, Kenya


Job Title: Tele Sales / Client Service Assistant

Location: Westlands

Department: Training

Corporate Staffing Services is a leading HR consultancy firm offering recruitment and training services.

We are looking to hire a Tele Sales / Client Service Assistant to join our training department.

The client service assistant main role is to engage with prospects mainly via phone, ensure training targets are met, provide excellent customer service and support training coordination.

Key Responsibilities

  • Contact potential and existing clients to inform them about different company training products.
  • Enter and update client information in the database
  • Meet training sales targets and facilitate future sales
  • Debt collection
  • Keep records of calls and sales and note useful information
  • Participate in planning and coordination of various training programs
  • Ensure training sessions run smoothly
  • Liaise with suppliers
  • Record keeping
  • Offer excellent customer service

Skills & Qualifications

  • Minimum qualification- diploma
  • 1.5 yrs to 3 years experience in sales, marketing, business development, or client service in a service company.
  • Strong phone and verbal communication skills along with active listening
  • Ability to learn about services and describe/explain them to prospects mainly via phone engagements
  • Customer focus and adaptability to different personality types
  • Outstanding negotiation skills with the ability to resolve issues
  • Excellent writing and communication skills
  • Must have an entrepreneurial spirit with the ability to connect the dots and see the bigger picture.
  • Mature and a self-starter with a strong sense of initiative to plan their own work and execute with minimal or no supervision.
  • Must be outgoing, pleasant and a people person who enjoys working with teams to deliver results
  • Strong organizational skills with demonstrable ability to handle strict deadlines and pressure

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title (Tele Sales/Client Service Assistant – Training Department) on the email subject to before Friday 25th October 2019

N.B: We do not charge any fee for receiving your CV or for interviewing.

Only candidates short-listed for interview will be contacted.

Job Summary:
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Company / Organization
Approx. Salary
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Job Location

Nairobi, Kenya

Nairobi County

Sales and Marketing
Updated: October 22, 2019 — 8:35 pm