Position: Service Desk Analyst
Job Location: Nairobi
Nature of job: Full time
No of Positions: 1
Salary: 35K – 40K
Job Summary: Our client, from an IT Managed Service Provider in Nairobi is seeking to hire a Service Desk Analyst.
The successful candidate will be responsible for the provision of support services to the business and its customers, specifically in the areas of IT Support and incident management.
Job Specific Duties and Responsibilities
- Receive incidents and service requests through phone,