Account Manager Job in Nairobi, Kenya

We are looking for an aggressive person to fill the following vacant for our client.

Position: Account Manager

Reports to: General Manager

Location: Nairobi

Salary Package: Competitive

Main Purpose of the Job: To drive the company’s growth in business volume and profitability


  • Achieving set business targets in both volume and profitability through growing billings from existing clients and recruiting new ones
  • Ensuring compliance (for self and subordinates) with appropriate and established systems that guarantee efficiency and effectiveness in the agency’s business operations
  • Proactively establishing and growing strong relationships/partnerships with current and potential clients in a manner that promotes the agency’s positioning, policies and values
  • Proactively researching new business leads and generating enquiries and briefs for generating business
  • Working with agency colleagues in developing suitable proposals that adequately answers clients’ briefs and optimises the agency’s competitiveness in pitches
  • Actively participating in ensuring proper preparation for, and presentation of proposals to clients
  • Following up for proposal approvals and commitments from clients via LPOs and/or contracts
  • Briefing the operations departments on resources and logistical support requirements of every client project and ensuring the acquired resources are in line with agency’s standards
  • Developing content and delivering training to project staff in line with client initiatives and internal requirements
  • Briefing and debriefing project staff on an ongoing basis to ensure that they are all aligned at all times in the project lifecycle
  • In liaison with Operations department, ensuring proper project management through effective planning, implementation, monitoring & control as well as evaluation
  • Managing administrative tasks and day-to-day delivery of clients’ projects by ensuring that work is strategically correct, on time and on budget
  • Closely monitoring and reviewing the progress of all clients’ projects to ensure that at all times the agency is in control
  • Preparing and sharing up-to-date work status reports with all relevant stakeholders both internally and externally on a regular basis and in line with agreed on mechanism
  • Developing and presenting accurate, relevant and insightful reports to clients for all projects
  • Arranging and attending client meetings and following each meeting with a client contact report
  • Liaising with accounts department to prepare and send correct invoices to clients for each projects and ensuring timely payments from clients
  • Ensuring that timely client feedback is obtained for all projects through the established client satisfaction survey method
  • Offering excellent client service through effective communication, feedback, response to requests for service, results delivery, and proper engagement
  • Assist in building a strong agency brand through actively participating in development and implementation of the agency’s marketing strategy
  • Attend to any duty as otherwise directed by the General Manager


  • Bachelor’s Degree in social sciences
  • Professional qualification in marketing, preferably CIM
  • Proficiency in computers
  • Good analytical skills
  • Excellent interpersonal skills
  • Team building
  • Good organisation
  • Good communication skills
  • Good computer skills
  • Project management skills
  • At least 3 years’ experience in marketing or brand management from a reputable company.
  • Agency experience in brand activations, field marketing and sales operations particularly in FMCG is an added advantage.
  • Research interpretation and translation into trade and consumer insights
  • Ability to manage crisis
  • Emotional intelligence
  • Ability to work long hours and to withstand pressure
  • Travelling out the country and out of town

If you qualify ,send your CV only to indicating your expected salary.

Only shortlisted candidates will be contacted.

Sales and Marketing
Updated: November 16, 2019 — 6:40 pm