Housekeeping Supervisor Job in Somalia

               

Job Title: Housekeeping Supervisor

Location: Somalia

Job Description

  • Provide day to day direction and support to the Housekeeping team, ensuring that all training and competency records for each team member are completed.
  • To anticipate any resident’s needs, follow up and ensure that the resident expectations are met and where possible exceeded.
  • Personalized bespoke service is maintained for every individual resident, knowing their preferences and specific needs.
  • Attention to detail on all aspects of the job, whether it’s resident service or maintenance
  • To ensure that an accurate log is maintained for any resident deliveries as per the set standards.
  • To ensure that a detailed daily log is maintained for any incidents, resident issues and shift handover.
  • Liaise regularly with the Facilities Manager to ensure the provision of a personalized focused service.
  • Delegate in a way that encourages development and creates a sense of ownership and responsibility at all levels.
  • Coach individuals in the team to build a high performing team to meet customer needs.
  • Reward and recognize individual and team performance to encourage an engaged and motivated team.
  • Actively and positively engage with colleagues, residents, visitors, clients and our service providers to ensure a seamless service experience is created.
  • Anticipate resident’s needs and follow up to ensure that their expectations are met and where possible exceeded.
  • Take ownership and responsibility ensuring you are working effectively and developing close relationships with your colleagues.
  • Ensure that all staff Health & Safety training is completed and updated.
  • Report work related accidents, or other injuries immediately upon occurrence
  • Follow department safety and security policies and procedures to maintain a clean, safe, and secure environment.
  • Responsible for ensuring that the day to day supervision of the Housekeeping team runs smoothly.

Qualification, Experience and Skills:

  • Diploma/Certificate in Housekeeping/Institution management
  • Strong Background in Housekeeping management with 5 years’ experience in a cleaning company, hospital or hotel.
  • Valid Certificate of good conduct
  • Ability to multitask, establish collaborative relationships while working with minimum supervision
  • Demonstrate high levels of maturity and integrity in leadership
  • Results driven individual with a strategic approach to achieving their objectives
  • Computer literate – conversant with emails, minute writing and MS Excel and payroll calculations

Interested candidates are invited to strictly email their cover letter and CV to careers@hrmconnection.com before end of day 30 November 2019.

Only short listed candidates will be contacted



Job Summary:
Job Title
Job Category
Job Type
Company / Organization
Approx. Salary
Job Opening Date
Job Expiry Date
Job Details
Job Location
Somalia

Somalia
N/A

Somalia

Somalia
Hospitality and Food Industry
Updated: November 21, 2019 — 8:32 pm