Kenya Orient Insurance Branch Manager Job in Thika

Kenya Orient Insurance Limited

Job Title: Branch Manager – Thika

Division / Department: Underwriting & Business Development

Immediate Supervisor: Regional Manager

Overall Responsibility: The position will be responsible for the profitable growth of the branch, overseen the branch operations and maintaining good custody of all the company assets within the branch.

Key Tasks, Duties and Responsibilities

Focus Area and Key Tasks


  • Responsible for the growth of revenue to the set targets through retention & acquisition of new business on existing accounts and new ones

KOIL Brand & Products Penetration

  • Leading in development of business partners profit story

Customer Experience

  • Ensure clients are constantly updated on claims process and progress.
  • Ensure top notch customer experience is provided to assigned business partners
  • Ensuring training and increased uptake of all automation initiatives by business partners


  • Ensuring compliance with the Company’s credit policy
  • Full responsibility for collection of the written premium


  • Proactively drive quality of business and ensure achievement of set business mix target.
    Vet claims at reporting stage and identify and address unfavourable trends
    Manage costs within the branch in order to achieve desired profitability margin.

Product Mix

  • Responsible for obtaining and providing the correct marketing intelligence to inform product development/customization and pricing

Organization development

  • Assist the regional manager in training and development of relationship officers, Unit Managers & Direct sales force.


  • A bachelor’s degree/Diploma in business related course (Insurance Option, Marketing, Business Administration, and Finance) or equivalent from a recognized university.
  • DIP CII or local (IIK) equivalent or equivalent experience
  • Six (6) years’ experience, two (2) of which should be at supervisory level or above

Competencies & Skills

  • Relationship building for influence
  • Customer service orientation
  • Holding people accounting
  • Thorough knowledge of insurance products
  • Understanding route to market
  • Key account management
  • Risk management
  • Effective communication
  • Leadership
  • Good negotiation
  • Great presentation

How to Apply:

If you are interested in the position and have the required qualifications, skills and experience, kindly CLICK HERE and apply on or before Friday, December 6th 2019.

We are an equal opportunity employer

Banking Insurance Investments, Business Administration
Updated: November 27, 2019 — 2:33 am