IT Technician Job in Nairobi, Kenya

Job Title: IT Technician

Location: Nairobi

Our client is one of the leading IT solutions providers.

They seek to hire a Technician who will ensure that all machines within his/her area are well looked after and running efficiently.

He/she must ensure that customer complaints are brought to a minimum.


  • Attend to assigned calls (including PMs) within the SLA
  • Escalate all calls that are not closed to the senior engineer
  • Inform the client on performance of his equipment
  • Shall recommend, order/ request spares and replace the specific parts in the clients’ machines
  • Shall document all services carried out on a machine in a timely manner by completing a job sheet
  • Shall report on duty as stipulated in his employment contract or as directed by the supervisor and abide by operations regulation
  • Provide updates on the events in the field in order to attain best service delivery practices
  • Complete necessary certifications as directed by the supervisor
  • To attend all technical meetings
  • To project and represent a positive image of the company
  • Take necessary steps to minimize risks/ company exposure to liability


  • Certificate in Electrical or Electronics Engineering
  • Over three (3) years’ experience in a Technician’s role
  • Conversant with basic Ms. Office.
  • Good verbal and written communication skills
  • Always well dressed and well groomed

How to Apply

Please send your CV only quoting the job title on the email subject (IT- Technician) to before 11th December 2019.

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing.

Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.

Job Summary:
Job Title
Job Category
Job Type
Company / Organization
Approx. Salary
Job Opening Date
Job Expiry Date
Job Details
Job Location

Nairobi, Kenya

Nairobi County

ICT and Technology
Updated: December 4, 2019 — 3:01 pm