IT Technician Job in Nairobi, Kenya

Job Title: IT Technician

Location: Nairobi

Our client is one of the leading IT solutions providers.

They seek to hire a Technician who will ensure that all machines within his/her area are well looked after and running efficiently.

He/she must ensure that customer complaints are brought to a minimum.


  • Attend to assigned calls (including PMs) within the SLA
  • Escalate all calls that are not closed to the senior engineer
  • Inform the client on performance of his equipment
  • Shall recommend, order/ request spares and replace the specific parts in the clients’ machines
  • Shall document all services carried out on a machine in a timely manner by completing a job sheet
  • Shall report on duty as stipulated in his employment contract or as directed by the supervisor and abide by operations regulation
  • Provide updates on the events in the field in order to attain best service delivery practices
  • Complete necessary certifications as directed by the supervisor
  • To attend all technical meetings
  • To project and represent a positive image of the company
  • Take necessary steps to minimize risks/ company exposure to liability


  • Certificate in Electrical or Electronics Engineering
  • Over three (3) years’ experience in a Technician’s role
  • Conversant with basic Ms. Office.
  • Good verbal and written communication skills
  • Always well dressed and well groomed

How to Apply

Please send your CV only quoting the job title on the email subject (IT- Technician) to before 11th December 2019.

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing.

Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.

ICT and Technology
Updated: December 4, 2019 — 3:01 pm