Mercy Corps Program Performance and Quality Manager Job in Nairobi, Kenya

Mercy Corps is a leading global organization powered by the belief that a better world is possible.

In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

Now, and for the future.

Position: Program Performance and Quality Manager

Location: Nairobi County

Program / Department Summary: More than ever, we, at Mercy Corps, are driven to be accountable, show evidence, and manage adaptively.

At the same time, traditional approaches to data collection, monitoring and evaluation are insufficient to meet the rising expectations for information that is timely, useful, and complete.

Monitoring and Evaluation (M&E) today requires a modern grasp of technologies and tools that support the collection, management, presentation and use of this information.

It requires an understanding of the latest development thinking, including adaptive management, systems thinking, complexity, social impact, value for money, etc.

General Position Summary: The Program Performance & Quality (PaQ) Manager will oversee program performance, quality, accountability and monitoring, learning and evaluation in order to ensure the development of efficient and effective program management processes, serving as a nexus between various programs and teams.

S/he will be responsible for supporting programs in strategic planning and execution of monitoring, evaluation and learning activities, ensuring quality, providing essential feedback for learning, accountability and decision making, providing internal capacity building for program staff on monitoring and evaluation.

The PaQ Manager will lead the community accountability reporting mechanism (CARM) development and rollout, and ensure Program Management at Mercy Corps (PM@MC) minimum standards are met.

S/he will oversee the implementation and maintenance of TOLA (digital indicator tracking tool developed by MC) ensuring that this is linked to MCK’s Strategic Vision and allowing for accurate measurement and reporting against our country-specific targets.

The PaQ Manager will play a key role in helping build an environment of evidence-based programming and adaptive management at all levels, while at the same time ensuring capacity building for program staff on program management techniques, and providing support to create a culture of training, coaching and integrating effective tools and techniques to improve program quality.

The PaQ Manager must be highly motivated, self-driven and able to support Mercy Corps Kenya’s robust portfolio.

For the detailed Position Description and application procedure, please visit the following link: https://bit.ly/2EQ6IU2


Job Summary:
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Nairobi

Nairobi, Kenya
N/A

Nairobi County

Kenya
Economics and Statistics, Audit and Quality Assurance, Monitoring and Evaluation, NGO and UN
Updated: December 28, 2019 — 10:09 am