Wananchi Group Sales Manager Job in Nairobi, Kenya

Wananchi Group (K) Ltd

Job Title: Sales Manager

Department: Commercial Department

Location: Nairobi – Kenya (as per HR policy relocation to any WGKL market / country)

Employment Status / Type: Permanent

Position Reporting to: Managing Director – Zuku Fiber

Manages Others: Yes

Titles & Number of Positions Managed:

i) OP Project Manager / Assistant Project Manager – external

ii) OP Sales Agents – external

iii) Zuku Fiber Team Leaders – internal

Job Purpose / Summary: Reporting to the Managing Director the Sales Manager is overall responsible to provide leadership towards the achievement of the regions sales target, and the  development & implementation of all sales & marketing activities in the assigned region.

The Sales Manager provides leadership towards the achievement of maximum market customer acquisition, penetration into existing build homes, other customer management measures eg. Win-back, NPD, packages uptake and overall revenue and profit growth of company business in line with company goals and objectives.

Key Roles:

  • Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
  • Responsible for the performance and development of the sales team and the penetration levels in the regions and sub-segments for both the residential and Small Office Home Office (SOHO)
  • Prepares action plans by individuals as well as by team for effective search of sales leads and prospects and the relevant tools/systems to close the leads effectively and timeously.
  • Initiates and coordinates development of action plans to penetrate new markets.
  • Assists in the development and implementation of marketing plans as needed.
  • Conducts one-on-one review with different levels of the sales team members to build more effective communications, to create understanding of company plans, strategies, and to determine training & development needs, to provide insight for the improvement of Sales team members sales and sales activity performance.
  • Provides timely feedback to senior management regarding sales teams performance and recommends corrective actions.
  • Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
  • Maintains accurate records of all pricings, sales, and activity reports submitted by Sales Teams.
  • Assists Sales team members in preparation of proposals and presentations.
  • Controls expenses to meet budget guidelines.
  • Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
  • Assists with the recruitment and selection of the sales team based on criteria agreed upon by senior management.

Key Performance Indicators:

1. Sales growth & Penetration growth

2. Customer service/issues management and customer base management churn win-back / NPD etc.

3. Market intelligence & Insights and competitor information gathering and feedback

4. Executional excellence based on SFA reporting

Functional and Behavioral Attributes

  • Goal driven and result oriented; works well under pressure and can attain financial and other performance measures set
  • Personal Ethics : honest, fair with self and others demonstrates integrity in work and business conduct
  • Communication skills : excellent written , verbal and presentation skills

Educational and Other Qualifications

  • Under graduate university degree in Sales & Marketing or business administration.
  • At least 7 (seven) years sales managerial experience in Telecommunications, FMCG, Insurance or other service industry organization with experience in managing field based direct sales team is critical.
  • Demonstrated Prior experience in developing sales plans, sales strategies, and developing route to markets and growth plans is required.
  • A record of achievement in meeting sales goals, achieving targets against set performance goals and budgets
  • Proven leadership and organizational skills and the ability to adjust quickly to changes in market conditions and the competitive environment.

Email you CV to recruit@ke.wananchi.com

Deadline: 11th December 2019.

Sales and Marketing
Updated: December 5, 2019 — 8:41 pm